Software Alternatives, Accelerators & Startups

Packer VS Zendesk

Compare Packer VS Zendesk and see what are their differences

Packer logo Packer

Packer is an open-source software for creating identical machine images from a single source configuration.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Packer Landing page
    Landing page //
    2023-09-15
  • Zendesk Landing page
    Landing page //
    2024-05-06

Packer videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Packer and Zendesk)
DevOps Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Continuous Integration And Delivery
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Packer and Zendesk

Packer Reviews

Introduction to Top Open Source Virtualization Tools
Packer is notably light, high performing, and operates on every major operating system. It assembles and configures all the necessary components for a virtual machine then creates images that run on multiple platforms. Packer doesn’t replace configuration management tools like Puppet or Chef; as a matter of fact, when creating images, Packer can utilize tools like Puppet or...

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Packer might be a bit more popular than Zendesk. We know about 9 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Packer mentions (9)

  • Failed to connect to the host via SSH on Ubuntu 22.04
    If you have just upgraded to Ubuntu 22.04, and you suddenly experience either errors when trying to ssh into hosts, or when running ansible or again when running the ansible provisioner building a packer image, this is probably going to be useful for you. - Source: dev.to / over 1 year ago
  • Create a minimalist OS using Docker Containers and Hashicorp Packer
    I am already using Hashicorp Packer at work and for personal projects and I wanted to test This idea out by wrapping it a single Packer Template file. This reduces the level of maintaining a lot of small scripts, Dockerfiles and configurations and the user can simply trigger a couple of Commands to get a minimalist OS at the end of the process. - Source: dev.to / over 1 year ago
  • After self-hosting my email for twenty-three years I have thrown in the towel. The oligopoly has won.
    And while it is a slight increase in complexity, it can be an overall net gain in functionality, configurability and reliability. Much like Packer is far more reliable and practical than manually making VM images sitting in front of a terminal, even though making the initial configuration takes some time. Source: almost 2 years ago
  • Customized Ubuntu Images using Packer + QEMU + Cloud-Init & UEFI bootloading
    Hashicorp Packer provides a nice wrapper / abstraction over the QEMU in order to boot the image and use it to set it up on first-boot. Instead of writing really long commands in order to boot up the image using QEMU, Packer provided a nice Configuration Template in a more Readable fashion. - Source: dev.to / almost 2 years ago
  • The journey of sharing a wired USB printer over the network
    Packer seemed like the perfect tool for the job. I have never used it before and wanted to get familiar with the tool. It doesn't come with ARM support out of the box, but there are two community projects to fill that niche. - Source: dev.to / about 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Packer and Zendesk, you can also consider the following products

Terraform - Tool for building, changing, and versioning infrastructure safely and efficiently.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Rancher - Open Source Platform for Running a Private Container Service

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!