P2
Twist
Slack
Taskade
Jive Chime
9mCollab
Rivers IM
The New Dropbox
Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
LiveChat
Zoho Desk
P2 ZendeskP2 might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You already mentioned documentation. Good! Document everything. Why you chose X method over Y, or this framework over that. This helps later with onboarding and when people want to come up with suggestions, because they can see you already did explore this option earlier on so why bring it up again? Doucmentation really requires a culture of openness and transparency. Some people do not like to work this way,... Source: 10 months ago
You could always upload/embed the pdf as part of a "post" and then use the comments section of the post to discuss. The P2 theme might also be an option as its discussion functionality is better than just straight up blog comments: https://wordpress.com/p2/. Source: over 1 year ago
- Most deep discussions happen on blog posts including project status. We use (and built) https://wordpress.com/p2/. We don’t use email. - Source: Hacker News / almost 2 years ago
Yes it does! https://wordpress.com/p2/. - Source: Hacker News / almost 2 years ago
Actually, Automattic, the distributed company behind WordPress uses blogs for this. Each team has their own 'blog' and you can link them, comment, etc. Then there are company wide blogs with different topics, watercooler blogs, etc. Really useful to refer to revisit past decisions and as a company wide knowledgebase. They even created a product out of it: https://wordpress.com/p2/ Disclaimer: I work there, but on... - Source: Hacker News / about 2 years ago
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
Twist - Check fewer notifications, do more meaningful work. Twist is the team communication app for calmer, more organized, and more productive teamwork.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Slack - A messaging app for teams who see through the Earth!
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Taskade - Make lists, organize your thoughts, and be inspired to get things done. Taskade is a collaborative space for your tasks.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!