ProdPad is a smart, dynamic toolkit that integrates with product development processes at every stage and supports collaboration from the entire business.
In continual development since 2012, this SaaS has been designed by a team of experts to make best-practice product management actionable for fellow PMs.
ProdPad empowers product managers to turn great ideas into great products that customers love.
Based on our record, osTicket seems to be a lot more popular than ProdPad. While we know about 38 links to osTicket, we've tracked only 1 mention of ProdPad. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
From what I've seen of ProdPad it looks like an amazing piece of software, and one which I think would make my life as an aspiring product manager much easier - but it's very expensive. Source: over 2 years ago
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