Openship Reviews

Zendesk Reviews

1. stu14

   4 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Openship mentions (4)

• I’m building an open-source Amazon

  In 2019, I started building the first piece, Openship, an order management system that lets you source orders and fulfill them from anywhere. Now that that’s in stable release, next up is Openfront (an e-commerce platform for storefronts) and Opensupport (ticketing software for customer support). Together, they provide the staples for any modern business: sales, fulfillment, support. Source: over 1 year ago

• Ask HN: Successful one-person online businesses?

  Https://openship.org I needed a way to manage multi-channel fulfillment for my e-commerce businesses. We were using Zapier and Google Sheets, but it wouldn’t scale as orders went up. Learned to code, built a system, and turned that into a B2B SaaS. If you’re thinking about starting a one-man business and are nervous, just take the leap. Before starting Openship, I would think multiple steps ahead and that felt... - Source: Hacker News / over 2 years ago

• Scaling your e-commerce business using hybrid fulfillment

  Be sure to check out the website, documentation, and demo. Let us know if you have any feedback. - Source: dev.to / over 3 years ago

• Scaling your e-commerce business using hybrid fulfillment

  Be sure to check out the website (https://openship.org), documentation (https://docs.openship.org), and demo (https://www.youtube.com/watch?v=T5zK9-QkFB4&feature=emb_logo). Let us know if you have any feedback. Source: over 3 years ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago