Software Alternatives, Accelerators & Startups

OneLogin VS Userback

Compare OneLogin VS Userback and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

OneLogin logo OneLogin

On-demand SSO, directory integration, user provisioning and more

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • OneLogin Landing page
    Landing page //
    2023-03-12
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

OneLogin features and specs

  • User-Friendly Interface
    OneLogin offers an intuitive and easy-to-navigate interface, making it accessible for users of all technical levels.
  • Single Sign-On (SSO) Capabilities
    Allows users to access multiple applications securely with one set of credentials, improving convenience and security.
  • Comprehensive Integrations
    OneLogin supports a wide range of integrations with popular applications and services, enabling seamless connectivity.
  • Enhanced Security Features
    Includes multi-factor authentication (MFA), robust compliance standards, and real-time threat detection to secure user data.
  • Scalability
    Flexible enough to accommodate the needs of both small businesses and large enterprises, supporting scalability as organizations grow.

Possible disadvantages of OneLogin

  • Cost
    Can be relatively expensive, especially for smaller organizations or startups with limited budgets.
  • Learning Curve
    New users or administrators might face a learning curve when setting up and managing the platform's advanced features.
  • Occasional Performance Issues
    Users have reported occasional slowdowns or performance issues, which can affect productivity.
  • Customer Support
    Some users have experienced delays or lack of responsiveness from customer support, which can be frustrating during critical times.
  • Complex Configuration
    The extensive features and integrations can lead to complex configurations that require careful planning and execution.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of OneLogin

Overall verdict

  • Overall, OneLogin is a solid choice for organizations seeking a comprehensive and reliable IAM solution. Its strong focus on security, ease of use, and integration capabilities make it a trusted partner for many businesses globally.

Why this product is good

  • OneLogin is considered a good identity and access management (IAM) solution due to its robust security features, user-friendly experience, and wide range of integration capabilities. It provides single sign-on (SSO), multi-factor authentication (MFA), and automated lifecycle management, which enhance security and streamline user access. The platform is also praised for its ability to integrate seamlessly with various applications and services, which is essential for businesses looking to simplify their IT operations.

Recommended for

    OneLogin is particularly recommended for mid-sized to large enterprises that require robust identity and access management across multiple applications and services. It's also suitable for organizations with a diverse set of cloud-based and on-premises applications, looking for a solution that enhances security and improves user experience.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

OneLogin videos

Getting Started with OneLogin

More videos:

  • Review - OneLogin, Inc. Employee Reviews - Q3 2018
  • Review - Huge OneLogin Breach

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to OneLogin and Userback)
Identity And Access Management
Customer Feedback
0 0%
100% 100
Identity Provider
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing OneLogin and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare OneLogin and Userback

OneLogin Reviews

The Top 10 Single Sign-On Solutions For Business
OneLoginโ€™s single sign on enables users to secure login to multiple applications with just one username and password, by using the OneLogin platform to authenticate identity across all of your accounts. OneLogin provides a single sign-on portal for users, which shows all of their company and personal accounts that they can use their OneLogin credentials to access. Admins can...
Top 10 Best SAML Identity Providers List for SSO (Pros and Cons)
OneLogin is an open source SSO provider, commonly used for quick access to cloud based applications. Greatly simplifies identity management with single click access whilst enforcing robust security. Users can log into on prem and cloud applications via any device. Additionally it removes employees from Active Directory if they happen to change or quit their roles in real...
7 Best SSO Tools for 2023
OneLogin offers also offers a service called OneLogin Desktop, which acts as a form of endpoint management. Once users authenticate by logging in, they can access their secure applications on that device without an additional login. This can help users save time and work more efficiently. However, while I like the convenience of this, part of me is worried that improper...
12 User Authentication Platforms [Auth0, Firebase Alternatives]
You can also utilize OneLoginโ€™s simple APIs for a personalized user experience. One can also deploy their smart factor authentication for authorizing users via SMS codes or automated phone calls.
Source: geekflare.com
Top 11 Identity & Access Management Tools
OneLogin has a system that allows both SSO (Single Sign-On) when using external SaaS and integrates with any applications you may have using an accessible and well-documented API. It can be integrated easily with AWS, SalesForce, and many other platforms and services.
Source: spectralops.io

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Userback should be more popular than OneLogin. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OneLogin mentions (1)

  • Workday traing
    I think you have to login into onelogin.com first and that links you up with workplace, workday, dayforce etc. Source: about 3 years ago

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing OneLogin and Userback, you can also consider the following products

Okta - Enterprise-grade identity management for all your apps, users & devices

Marker.io - Visual feedback and bug reporting tool for websites

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Ping Identity - Ping Identity provides cloud-based, single sign-on and identity management solutions with their SAML SSO.

BugHerd - BugHerd: The Website Feedback Tool for Agencies