Oh Dear! VS Intercom

Oh Dear! Reviews

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Oh Dear! mentions (9)

• Freelancers with multiple sites/clients: what tools or services do you use to monitor your sites? How do you make sure you're the first to know if a site goes down or a CPU is getting overloaded?

  Https://ohdear.app in combination with https://spatie.be/docs/laravel-health. Source: 11 months ago

• Laravel: Are there any successful SaaS websites built with it?

  I've made a couple of SaaS products using Laravel. One of them is Oh Dear which is both super stable on a technical level, and commercially very successful as well. Source: 12 months ago

• How do you manage your technical or transactional emails?

  Pretty cool article how Spatie over in DE handles it in ohdear.app and other SAAS: https://mailcoach.app/blog/18-creating-an-onboarding-email-drip-campaign-using-mailcoach. Source: about 1 year ago

• Is there a tool to email alert clients when their website goes down?

  I use https://ohdear.app/ for the same and other checks. You can add per-site notifications to specific emails (or other channels) about any of the supported events. Source: over 1 year ago

• Is hetzner down?

  Setup some monitoring system like https://ohdear.app/ or Uptime Kuma (install it in on some other provider's machine). Source: over 1 year ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago