Notion
Trello
Asana
Evernote
Obsidian.md
Todoist
ClickUp
Basecamp
KnowledgeBase
Intercom
Slab
Stonly
Document360
Nuclino
Drift
Stonly Knowledge Base
KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
Notion KnowledgeBaseIt's been very very helpful to streamline different people on our team, especially remote workers to help them understand what's going on in our business without 100s of meetings.
My remote-first start-up has eliminated more than 200+ hours of meetings and 1000s of mismanaged documents because our entire communication happens through Notion.
As someone who's always on the lookout for the perfect productivity app, I was excited to try out Notion. It promises to be an all-in-one tool for everything from note-taking to project management to personal wikis.
From the moment you open Notion, you can tell that it's different from other productivity apps. The interface is sleek and modern, and it's easy to navigate. The app is divided into pages, which can be customized with different templates to fit your needs. You can create to-do lists, databases, wikis, calendars, and more.
One of the things I love about Notion is the ability to create relationships between pages. For example, you can create a database of your favorite books and then link to a page with your book reviews. Or you can create a to-do list and link to a page with notes about the task. This feature makes it easy to keep all of your information in one place and to connect related items.
KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.
The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.
Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.
Based on our record, Notion seems to be more popular. It has been mentiond 441 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Two of the most popular open source note taking app are affine (basically notion but open source) and obsidian (which stores notes in markdown). - Source: dev.to / 6 months ago
Notion | https://notion.so | Android Engineer | SF | hybrid (in office 2x a week) | Full time- Source: Hacker News / 7 months agoLevel: Mid/Mid+ (4-6yrs experience).
Advanced Notion and Google Doc writing editor. - Source: dev.to / 11 months ago
I manage my non-work and work-adjacent tasks in Notion. Whenever I have an idea, regardless of how big or small or silly or achievable it is, I'll add it to Notion, and use labels to categorise it by type of output (e.g. blog, silly project, website update). Today I wanted to write a short post for my site. I clicked on the filtered blog post view, and selected this one (because I hoped it would be a quick one!). - Source: dev.to / about 1 year ago
Notion.so redefines workspaces. With its intelligent organization and collaboration features, it's more than a productivity tool—it's a digital haven. Discover the art of streamlined and efficient teamwork. - Source: dev.to / over 1 year ago
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.
Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.
Stonly - Create interactive step-by-step guides
