Customer service can be exhausting and expensive with all the routines it creates in the modern world. We are here to enhance your support and sales teams' efficiency by handling this routine with AI-powered technologies. We want to make this solution affordable and easy to use even for small businesses.
Norby AI Chatbot is an AI-powered solution to manage chat conversations with customers.
Long story short, just a glance at Norby's features:
1) Always stay in touch with your clients: Collect customers’ details to contact them later if they leave a website.
2) Reduce hold time: It only takes Norby a second to give a user the right response.
3) Customize your Customer Engagement: Norby provides additional tools to segment customers in order to consistently predict their needs.
4) Make offers right in chat rooms: Norby Products Cards is a powerful tool for selling your product during the conversation in the chat room.
5) Give visitors a convenient reservation tool: An additional tool for a business to book a demo or a call.
6) Generate leads with custom User Notifications: Interact with clients at the right moment, e.g. by offering a special discount or reminding them about an abandoned shopping cart.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
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LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Motherlink has started working with Norby AI in late 2021. Our team uses Norby as a chatbot to engage with our customers and enhance users' experience. We experienced a few bugs for a few months, but they were fixed instantly.
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