Niconico VS Freshdesk

Niconico Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Niconico mentions (10)

• UPDATE: "Looking for a long lost UN Owen Was Her rock remix" - low quality reupload found, no artist/circle listed

  It might be uploaded first at nicovideo.jp. Try to search there with the song name in japanese, duration, released date <= 2010, and Metal/Rock. Source: 12 months ago

• How to download nicovideo videos.

  As a video hosting website, nicovideo.jp doesn't offer downloading service. If you want to download nicovideo.jp video for offline watching, editing, re-sharing or other purposes, you should get help form nicovideo.jp Downloader. This article just tells you how to download nicovideo.jp videos with the assistance of a powerful nicovideo.jp video downloader. Source: about 1 year ago

• How to download nicovideo.jp videos.

  Nicovideo.jp can provide us with news, standings, clubs, shows and videos. However, we may find it is hard for us to play nicovideo.jp videos offline as we cannot download nicovideo.jp videos, let alone to play them on portable devices like iPhone, Xbox and more. How can we successfully download and play nicovideo.jp videos without trouble? The following article will show an easy way to download videos from... Source: over 1 year ago

• this boss fights crazy

  The website is nicovideo.jp, but be warned: some memes in this site originate from literal gay porn. Source: over 1 year ago

• Does anyone know where I can download Japanese Commercials?

  Have you tried https://nicovideo.jp/ ? It's the youtube of japan. Source: about 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago