Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.
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The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.
ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.
ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.
Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
Based on our record, Zoho CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 1 year ago
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