Software Alternatives & Reviews

ngDesk VS Better Uptime

Compare ngDesk VS Better Uptime and see what are their differences

ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

Better Uptime logo Better Uptime

We call you when your website goes down
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • Better Uptime Landing page
    Landing page //
    2020-12-18

Better Uptime is a radically better infrastructure monitoring platform that calls the right person on your team if anything goes wrong. Schedule on-call duties, receive helpful alerts, and collaborate on solving incidents faster than ever. Get a beautiful branded status page on your domain and keep your users informed. Made to fit into your workflow with over 100+ integrations.

ngDesk videos

Free Freshdesk Alternative: ngDesk

More videos:

Better Uptime videos

Welcome to Better Uptime

Category Popularity

0-100% (relative to ngDesk and Better Uptime)
Incident Management
100 100%
0% 0
Website Monitoring
0 0%
100% 100
Notifications And Alerting
Uptime Monitoring
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and Better Uptime

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

Better Uptime Reviews

  1. Amazing Pingdom alternative!

    User friendly uptime monitoring tool with loads of easy to set up integrations. Definitely recommend!

    👍 Pros:    Easy to use|Slack and teams notification|Reliable
  2. Great website monitoring service

    I like Better Uptime because it's very reliable and quickly responds to any downtime on my site.


Best API Monitoring and Observability Tools in 2023
Better Uptime offers an API monitoring solution as a part of its complex Uptime Monitoring and Incident management solution. It isn’t specialized to API monitoring and so may not be the best for every user or team size.
Source: apitoolkit.io

Social recommendations and mentions

Based on our record, Better Uptime seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ngDesk mentions (0)

We have not tracked any mentions of ngDesk yet. Tracking of ngDesk recommendations started around Mar 2021.

Better Uptime mentions (5)

  • Uptime Monitoring
    I use https://betteruptime.com/ for all of my websites with various checks. You can do keyword checks, status error codes and get push notifications + phone calls if it is down for x number of time. Source: about 1 year ago
  • Is there any way to get SMS notifications when Internet at our office goes off?
    For what you are needing, I would try BetterUptime. Source: over 2 years ago
  • Plex Server Availability Status Page
    I am using https://betteruptime.com/ if it matters. Source: over 2 years ago
  • AI devops squad to the rescue: How to use voice AI to make your site reliability engineering more efficient
    // external functions are called from your Dasha conversation in the body of main.dsl file // external functions can be used for calculations, data storage, in this case, to // call external services with HTTPS requests. You can call an external function from DSL // in your node.js file and have it do literally anything you can do with Node.js. // External function. Acknowledge an incident in... - Source: dev.to / over 2 years ago
  • A Tour of Website Monitoring Tools
    Better Uptime, one of the newer alternatives, combines incident management and monitoring in one tool. - Source: dev.to / over 2 years ago

What are some alternatives?

When comparing ngDesk and Better Uptime, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

UptimeRobot - Free Website Uptime Monitoring

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring