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ngDesk VS Pingdom

Compare ngDesk VS Pingdom and see what are their differences

Netumo
Ensure healthy website performance, uptime, and free from vulnerabilities. Automatic checks for SSL Certificates, domains and monitor issues with your websites all from one console and get instant notifications on any issues. featured
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ngDesk logo ngDesk

ngDesk is the 100% free help desk software for unlimited users with ticket management, instant alerts, and AI integration. Complete. Completely Free.

Pingdom logo Pingdom

With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.
  • ngDesk Landing page
    Landing page //
    2022-10-29
  • Pingdom Landing page
    Landing page //
    2023-01-16

ngDesk videos

+ Add

Free Freshdesk Alternative: ngDesk

More videos:

Pingdom videos

+ Add

Pingdom Review (How To Monitor Your Website Uptime)

More videos:

  • Review - Web Page Speed Test Using Pingdom Tools | WP Learning Lab
  • Review - SolarWinds Pingdom Guided Tour

Category Popularity

0-100% (relative to ngDesk and Pingdom)

ngDesk

Pingdom

Incident Management
100 100%
Incident Management
0% 0
Website Monitoring
0 0%
Website Monitoring
100% 100
Notifications And Alerting
100 100%
Notifications And Alerting
0% 0
Monitoring Tools
2 2%
Monitoring Tools
98% 98

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ngDesk and Pingdom

ngDesk Reviews

  1. ngDesk is very easy to use!

    The core feature of ngDesk ticketing software is excellent. The system is reliable with negligible downtime. I can combine the automation and triggers to create an advanced ticket routing system. The app offers a robust API which I can use to integrate with any part of the system.

    🏁 Competitors: Zendesk
  2. Email support system

    ngDesk has been one of the go-to solutions for helpdesk software, but they've really streamlined their system over the last few years. It's simple and easy to use with simple options for even those who are new to using a helpdesk system. ngDesk is basically an email support system, where all emails sent will be routed to your ngDesk dashboard and show up as support tickets.

  3. Very easy simple affordable tool

    ng Desk is an intuitive and simple tool, and it can be distinguished from its counterparts by the fact that there is no hide and seek game involved in using it. Everything is where it should be, issues can be tagged and tracked properly, and improvements are introduced all the time.

    🏁 Competitors: Zendesk, Zoho CRM

Pingdom Reviews

Top 48+ Best Website Monitoring Software
Pingdom – Website Monitoring Made Easy. With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 14-day free trial.
Source: cloudsmallbusinessservice.com
#10 Best Website Monitoring Tools [2022]
Pingdom is one of the best website uptime monitoring tools. Pingdom is a popular paid tool that offers transaction monitoring, uptime, page speed, and web layout change monitoring. It offers real-time alerts for any type of outage or change in the website using various alert mechanisms.
Source: todaystechworld.com
10 Best Services to Monitor Website Uptime
Much like Pingdom, it revolves in this niche for decades, providing users not only with tools to monitor website performance but also with a regularly updated knowledge base with great insights on server’s outages and performance and a range of helpful free tools like Website Ping Machine, Realtime Blacklist Check, DMARC Analyzer, etc.
Source: designmodo.com
10 Best Website Monitoring Services and Tools of 2022
Pingdom is one of the most popular website uptime monitoring tools specially designed to make the website super fast and credible to the end-users. With the help of this website uptime monitoring tool, you will get alerts before any website performance-related issue occurs. Besides, it tests and examines all the parts of a web page efficiently to examine the internal issues.
Source: www.hostingseekers.com
Best New Relic Alternatives for Application Performance Monitoring (Cloud & SaaS)
Pingdom Server Monitor, which was formerly Scout Server Monitoring App which was acquired by Pingdom, has superior performance to New Relic, in particular when comparing response times, as seen in comparisons below. Ping Server Monitor comes ahead of New Relic in almost every single Response Time test and benchmark, beating it by almost 20x in terms of overhead.
Source: www.ittsystems.com

Social recommendations and mentions

Based on our record, Pingdom seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ngDesk mentions (0)

We have not tracked any mentions of ngDesk yet. Tracking of ngDesk recommendations started around Mar 2021.

Pingdom mentions (3)

  • Router vs. Modem - Random internet drops - how to determine culprit?
    So the way I troubleshoot which one is losing connection is by setting up 2 ping monitors with pingdom.com. Source: over 2 years ago
  • Stumped by some odd results using Salesforce's /speedtest.jsp
    Basically, I'm getting results like these on average: https://imgur.com/X7RV1LH from running Salesforce's speedtest tool. It's a pretty new computer, brand new job for me (though I experienced this in an old job as well) so I don't have a great baseline. As you can see, everything is good except the download speeds. I've checked my speeds on fast.com and tested my google mesh wifi from directly within the Google... Source: over 2 years ago
  • Sorrento Website has so much traffic its failing to load
    A lot of websites worldwide went down in the last hour. 30k websites according to pingdom.com the number has been slowly going back down. Source: almost 3 years ago

What are some alternatives?

When comparing ngDesk and Pingdom, you can also consider the following products

Squadcast - Automate incident response, reduce downtime and enhance your tech teams’ delivery with a unified platform.

UptimeRobot - Free Website Uptime Monitoring

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

StatusCake - Website Uptime Monitoring & Alerts – Free Unlimited Downtime Monitoring

OpsGenie - Alerting and On-Call Management for Dev&Ops Teams

Site24x7 - Site24x7 offers both free & paid website monitoring services. Monitor websites remotely and receive instant email/sms alerts if your website becomes unavailable. View uptime & performance graphs of your website monitors.

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