Software Alternatives, Accelerators & Startups

Nextcloud VS Zendesk

Compare Nextcloud VS Zendesk and see what are their differences

Nextcloud logo Nextcloud

With Nextcloud enterprises host their own secure cloud solution for storage, collaboration & communication from any device, anywhere.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Nextcloud Landing page
    Landing page //
    2023-07-23
  • Zendesk Landing page
    Landing page //
    2024-05-06

Nextcloud videos

Here are 5 Reasons I ❤️ Nextcloud | TLG

More videos:

  • Review - Pros and Cons of NextCloud
  • Review - Nextcloud is AWESOME... but?

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Nextcloud and Zendesk)
Cloud Storage
100 100%
0% 0
Customer Support
0 0%
100% 100
File Sharing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Nextcloud and Zendesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Nextcloud and Zendesk

Nextcloud Reviews

20+ Picasa Alternatives And Best Similar Apps Like Picasa 2022
Nextcloud is far more than a photo hosting application and the best Picasa alternative, but its photo management stands out thanks to phone apps you can use for opt-in synchronization. Instead of sending your pictures to Google Photos or Apple cloud storage, you can send them to your Nextcloud install.
6 cPanel Alternatives
Nextcloud was forked from ownCloud in 2016. They share mostly the same native features and workflow. However, Nextcloud is more popular for a few notable reasons.
5 open source webmail clients for browser-based email
The mail plugin doesn't provide a mail server. It's just a webmail client, but it connects to a variety of mail systems. If you run Nextcloud on a server you have sudo or root access to, it's possible to setup Postfix or a similar mail server, and use the Nextcloud mail app as the front end. Best of all, Nextcloud devs have refrained from reinventing the wheel, and use...
Source: opensource.com
Top 10 Team Chat Software for a Self-Hosted environment specifically designed for Large Enterprises
The self-hosted collaboration tool built for protecting the user data through multiple layers of security offers a wide range of products like Nextcloud Files, Nextcloud Talk, Nextcloud Groupware, Nextcloud at home, and industry solutions. Nextcloud says, ‘control is key to data’. To ensure this, it implements the authentication mechanisms of SAML, Kerberos, and LDAP. It’s...
16 Tresorit Alternatives
Nextcloud is a Free and Open Source Application that offers similar functionality to Dropbox. It is a file hosting platform that allows you to upload any files and share them with others. It gives them the option of sharing files and folders with friends or co-workers with the help of advanced privacy settings.

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Nextcloud seems to be a lot more popular than Zendesk. While we know about 283 links to Nextcloud, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nextcloud mentions (283)

  • Happy 20th Anniversary, Gmail. I'm Sorry I'm Leaving You
    It really is hard to leave Gmail when all of your data has been conveniently stored therein. This is one of Google's retention strategies and it is indeed brilliant. That said, there's a vast number of self-hosted alternatives like Stalwart Mail (email) [1], Immich (images) [2], NextCloud (Google Docs) [3], etc. [1] https://stalwa.rt [2] https://immich.app [3] https://nextcloud.com/. - Source: Hacker News / 2 months ago
  • Google suspends romance author's account for writing sexually explicit content
    Good open source self-hostable alternatives exist! https://nextcloud.com/ (no affiliation, just a longtime happy user) is great for file sharing and even collaborative online document editing. If you do not want to host your own instance, there are many great providers who will host one for you at a low cost. - Source: Hacker News / 3 months ago
  • OpenBSD Upgrade 7.3 to 7.4
    See Configuration and syntax changes and Special packages. The latter this time includes changes around NextCloud 23 and Tor Browser prior to 12.5, both of which should be upgraded beforehand. - Source: dev.to / 4 months ago
  • The Tailscale Universal Docker Mod
    > Cloud storage for phones: http://nextcloud.com Thanks, that sums it up for me. I used OC/NC for years but in the last three I mostly abandoned it because the desktop app (for Windows, at least) is atrocious and Android one... isn't good either. But as on-demand document download with occasional upload it's fine. - Source: Hacker News / 9 months ago
  • The Tailscale Universal Docker Mod
    Wireguard + GUI: https://github.com/wg-easy/wg-easy Backups of mail accounts: https://www.offlineimap.org Cloud storage for phones: http://nextcloud.com Mirroring podcasts locally: https://github.com/akhilrex/podgrab My own matrix instance: https://matrix-org.github.io/dendrite/ Backups: https://restic.net Media Management: https://jellyfin.org Relay only tor help: https://www.torproject.org S3 compatible storage:... - Source: Hacker News / 9 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Nextcloud and Zendesk, you can also consider the following products

Dropbox - Online Sync and File Sharing

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Drive - Access and sync your files anywhere

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mega - Secure File Storage and collaboration

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!