Software Alternatives, Accelerators & Startups

Neodove VS Freshdesk

Compare Neodove VS Freshdesk and see what are their differences

Neodove logo Neodove

NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • Neodove Landing page
    Landing page //
    2023-08-26

NeoDove is a telecalling CRM and sales engagement software for telecallers. It helps increase telecallers’ productivity and makes the sales process seamless. It gives users the ease of using a CRM without the complexity of it. Some of its noteworthy features are 360-degree management of leads, multi-channel engagement with customers, and team monitoring. Equipped with features such as progressive and automated dialing, NeoDove works as a key factor in boosting the team’s efficacy in communication. Rather than dialing a new number every time a call ends, set up a calling list, and NeoDove will automatically call the next number, saving you the time and energy. NeoDove ensures streamlined calling and higher customer engagement with multi-platform integration. The telecalling CRM software provides integration with social media networks, websites, marketplace sites such as JustDial, Indiamart, 99acres, etc., and Google sheets.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Neodove videos

NeoDove is a powerfull telecalling CRM

More videos:

  • Tutorial - Effective Sales Management (In Hindi) | Mobile App Tutorial | NeoDove Telecalling CRM
  • Review - A Typical CRM vs NeoDove Telecalling CRM
  • Tutorial - Mobile App Tutorial: Effective Sales Management through NeoDove (In English)

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Neodove and Freshdesk)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Phone System
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Neodove and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Neodove and Freshdesk

Neodove Reviews

We have no reviews of Neodove yet.
Be the first one to post

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk should be more popular than Neodove. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Neodove mentions (7)

  • What is a great CRM for a real estate brokerage?
    Real estate brokerage is a business that requires a lot of strategic planning. You need a telecalling CRM management tool to help you do your job better by keeping your business on track, facilitating key relationships and supporting sales. The best CRM tool for real estate brokerage should be able to meet all of the following requirements: End-to-end integration with all marketing channels. Source: about 2 years ago
  • What is a great CRM for a real estate brokerage?
    NeoDove Telecalling CRM is a best example for Real Estate industry. NeoDove Telecalling CRM have lots of features that will complete all your tasks and need. Source: about 2 years ago
  • Which is a good CRM for outbound telecalling purposes and managing your database effectively?
    If you're in the market for a telecalling CRM that can help you manage your data effectively, then you need to look at the different types of CRMs available. Nowadays, there are many options available. At the end of the day, it comes down to personal preference and what type of features you desire to have. However, there are some general recommendations that will help you decide which one is best for your needs. Source: about 2 years ago
  • Who are the provided best telemarketing services?
    There are many different types of telemarketing services available to marketers. Some are free, while others require a monthly fee or a one-time fee. There are also different types of telemarketing services, including call centers and inbound marketing services. NeoDove is one of the best telemarketing service. Source: over 2 years ago
  • What is an auto dialer?
    A true auto-dialer is a program that will call numbers automatically when a number is detected in your phone. They usually have a list of numbers associated with them and they can be set to call any number they detect. Calling the numbers on this list can be as simple or complex as you want. There are also different types of auto-dialers which include Pager, Personal Assistant and Email Auto-Dialer. NeoDove... Source: over 2 years ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Neodove and Freshdesk, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.