Software Alternatives, Accelerators & Startups

Neodove VS LiveAgent

Compare Neodove VS LiveAgent and see what are their differences

Neodove logo Neodove

NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Neodove Landing page
    Landing page //
    2023-08-26

NeoDove is a telecalling CRM and sales engagement software for telecallers. It helps increase telecallers’ productivity and makes the sales process seamless. It gives users the ease of using a CRM without the complexity of it. Some of its noteworthy features are 360-degree management of leads, multi-channel engagement with customers, and team monitoring. Equipped with features such as progressive and automated dialing, NeoDove works as a key factor in boosting the team’s efficacy in communication. Rather than dialing a new number every time a call ends, set up a calling list, and NeoDove will automatically call the next number, saving you the time and energy. NeoDove ensures streamlined calling and higher customer engagement with multi-platform integration. The telecalling CRM software provides integration with social media networks, websites, marketplace sites such as JustDial, Indiamart, 99acres, etc., and Google sheets.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Neodove features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Neodove videos

NeoDove is a powerfull telecalling CRM

More videos:

  • Tutorial - Effective Sales Management (In Hindi) | Mobile App Tutorial | NeoDove Telecalling CRM
  • Review - A Typical CRM vs NeoDove Telecalling CRM
  • Tutorial - Mobile App Tutorial: Effective Sales Management through NeoDove (In English)

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Neodove and LiveAgent)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Phone System
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Neodove and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Neodove and LiveAgent

Neodove Reviews

We have no reviews of Neodove yet.
Be the first one to post

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, Neodove seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Neodove mentions (7)

  • What is a great CRM for a real estate brokerage?
    Real estate brokerage is a business that requires a lot of strategic planning. You need a telecalling CRM management tool to help you do your job better by keeping your business on track, facilitating key relationships and supporting sales. The best CRM tool for real estate brokerage should be able to meet all of the following requirements: End-to-end integration with all marketing channels. Source: about 2 years ago
  • What is a great CRM for a real estate brokerage?
    NeoDove Telecalling CRM is a best example for Real Estate industry. NeoDove Telecalling CRM have lots of features that will complete all your tasks and need. Source: about 2 years ago
  • Which is a good CRM for outbound telecalling purposes and managing your database effectively?
    If you're in the market for a telecalling CRM that can help you manage your data effectively, then you need to look at the different types of CRMs available. Nowadays, there are many options available. At the end of the day, it comes down to personal preference and what type of features you desire to have. However, there are some general recommendations that will help you decide which one is best for your needs. Source: about 2 years ago
  • Who are the provided best telemarketing services?
    There are many different types of telemarketing services available to marketers. Some are free, while others require a monthly fee or a one-time fee. There are also different types of telemarketing services, including call centers and inbound marketing services. NeoDove is one of the best telemarketing service. Source: over 2 years ago
  • What is an auto dialer?
    A true auto-dialer is a program that will call numbers automatically when a number is detected in your phone. They usually have a list of numbers associated with them and they can be set to call any number they detect. Calling the numbers on this list can be as simple or complex as you want. There are also different types of auto-dialers which include Pager, Personal Assistant and Email Auto-Dialer. NeoDove... Source: over 2 years ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Neodove and LiveAgent, you can also consider the following products

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Contaque - Contaque is a call center solution which embraces internet and open source technology that integrates with existing voice and data systems.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.