Software Alternatives, Accelerators & Startups

MyBB VS Intercom

Compare MyBB VS Intercom and see what are their differences

MyBB logo MyBB

MyBB is a discussion board software that runs on PHP and MySQL

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • MyBB Landing page
    Landing page //
    2023-07-10
  • Intercom Landing page
    Landing page //
    2023-07-05

MyBB videos

How to Build a Forum Website Free! MYBB review: Demo + Quick Setup Tutorial

More videos:

  • Review - Host your Own Forums with MyBB
  • Tutorial - How To Create / Set Up Your Own MyBB Forum 2019

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to MyBB and Intercom)
Forums And Forum Software
Customer Support
0 0%
100% 100
Forums
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using MyBB and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MyBB and Intercom

MyBB Reviews

Top 10 Best Free Open Source Forum Software to Setup own Discussion Forum
MyBB is a free application for discussion forums which is scripted in PHP language and uses MySQL database. The application includes almost everything which is required to run an effective and fascinating community smoothly. It uses an instructive discussion board set up so which allows viewers to begin and respond to interactions and tag their posts. In order to keep the...
Source: technofizi.net

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

MyBB might be a bit more popular than Intercom. We know about 8 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MyBB mentions (8)

  • Best way to host a small forum?
    Excellent! Glad we could get you sorted! Hosting can be scary and it's okay to be afraid to touch things or not understand certain settings or terms. Especially if you're new. The key is to read the documentation. For your forum needs, this can be found at https://mybb.com and https://phpbb.com. Source: 5 months ago
  • PhpBB
    I actually recommend myBB [0] over phpBB for anyone looking to set up a LAMP forum. It's cleaner, better written, and possibly better maintained and with a much less scary vulnerability history. I believe it started off as an attempt to create an OSS version of IPB (or was it vB?). [0]: https://github.com/mybb/mybb. - Source: Hacker News / 11 months ago
  • How can I create a forum using HTML, CSS, and JavaScript?
    As u/Marble_Wraith mentioned. You will find more help and information at r/webdev. That being said, building a Forum is somewhat complex, if you're planning to do so from scratch without any prior knowledge this could be a challenging first task. If it's also an option to use a pre-build app, then https://mybb.com/ is a good starting point. You can also find some information on YouTube about how to get it running. Source: almost 2 years ago
  • What happened to the new offsite backup project?
    If you want something done and nobody is doing it, it is best to do it yourself. Source: almost 2 years ago
  • Got Me Kicked Off Nanny Job Fb group!!
    She probably intimidated the group moderator, I can't see how any of that would have gotten you kicked out of a group. I suppose you could start your own group or even start one of those free forums like https://mybb.com/ and you decide how members will be vetted and of course everyone use a pseudonym. She probably has an alternate account that isn't her real name., hence why you can't block her. I suppose you... Source: about 2 years ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing MyBB and Intercom, you can also consider the following products

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

Drift - A messaging app that helps you grow your business.