Software Alternatives, Accelerators & Startups

MyAlice for Shopify VS Desk365

Compare MyAlice for Shopify VS Desk365 and see what are their differences

MyAlice for Shopify logo MyAlice for Shopify

Are you a Shopify store owner who needs the CX team to work 25 hours a day?

Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.
  • MyAlice for Shopify Landing page
    Landing page //
    2023-08-05
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

Desk365

Website
desk365.io
$ Details
freemium $10.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud

MyAlice for Shopify features and specs

No features have been listed yet.

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

MyAlice for Shopify videos

No MyAlice for Shopify videos yet. You could help us improve this page by suggesting one.

+ Add video

Desk365 videos

How To: Create tickets from Microsoft Teams messages

More videos:

  • Tutorial - How To: Configure SLAs and apply them to tickets

Category Popularity

0-100% (relative to MyAlice for Shopify and Desk365)
Customer Support
35 35%
65% 65
Help Desk
100 100%
0% 0
Productivity
0 0%
100% 100
eCommerce
100 100%
0% 0

User comments

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What are some alternatives?

When comparing MyAlice for Shopify and Desk365, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

Halp for Microsoft Teams - An internal help desk built into Teams

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Roby - Refreshingly simple helpdesk for Slack & Teams users

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.