Software Alternatives, Accelerators & Startups

momencio VS Freshdesk

Compare momencio VS Freshdesk and see what are their differences

momencio logo momencio

momencio is a premium SaaS solution that enhances lead retrieval, improves visitor engagement and automates event follow-up.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • momencio Landing page
    Landing page //
    2022-06-30
  • Freshdesk Landing page
    Landing page //
    2022-01-28

momencio videos

momencio - Events Edition

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to momencio and Freshdesk)
Event Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Events
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using momencio and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare momencio and Freshdesk

momencio Reviews

  1. A revolutionary tool

    I must admit, I approach tools and apps that claim to boost your sales with skepticism. Over the years, I've held numerous sales-related positions, from entry-level to upper-level management, and I've learned that making a sale (and keeping the client in the long run) is not a simple task. Efficiency and having access to solutions that save you time and effort are essential for achieving your goals. Momencio has quickly become one of the most useful tools in my marketing stack. Momencio’s revolutionary features are case-in-point. As a tool, it elevates and transforms branded experiences; it designs relevant and relatable brand activities that meaningfully interact with our guests during an event, it captures leads in real-time and seamlessly connects them with our CRM. Finally (and most importantly) it precisely identifies the ones that pose clear prospects on the verge of converting. Momencio is 100% worth it.

    👍 Pros:    Automation|Retention|Lead generation|Lead collection|Lead analysis
  2. A tool that's second to none.

    Momencio is the most complete sales enablement platform on the market; it gets the job done, which at the end of the day is higher conversion rates and more sales, automating the process and producing interactive content along the way. Make your marketing efforts count and give your valued leads the attention they deserve by choosing this gem of an app.

    👍 Pros:    Interactive|Lead generation|Sales enablement
  3. A holistic tool that delivers

    Momencio is a class apart from any other sales enablement tool we have ever used, a game-changer for anyone who wants to boost their sales. It absolutely and completely evolved how we conduct our marketing strategy, and the sales enforcement decisions we make, so much so that I cannot imagine doing business without it. Its intelligent technologies have transformed our events from passive activities to interactive experiences; its ability to capture, analyze and provide insights on data in real-time has provided tangible results that we proudly report on, and it works excellently with our CRM platform. All-in-all, a holistic tool that delivers on its promise of boosting sales.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

momencio mentions (0)

We have not tracked any mentions of momencio yet. Tracking of momencio recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing momencio and Freshdesk, you can also consider the following products

iCapture - The Number ONE iPad lead capture app. Use any mobile device, anywhere, even without WiFi. Ports directly into your CRM - Free Trial.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Akkroo - Akkroo is the Event Lead Capture solution that connects with the events, sales and marketing.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

atEvent - atEvent lets you capture lead information and automatically transfer it from your mobile device into your marketing automation & CRM systems

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.