Software Alternatives & Startups

Miro VS UserTesting.com

Compare Miro VS UserTesting.com and see what are their differences

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Miro logo Miro

Join Millions of users that collaborate from all over the planet using Miro. Experience the power of the #1 visual workspace for innovation. More than 100M users and 250,000 companies are collaborating on the canvas.

UserTesting.com logo UserTesting.com

Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!
  • Miro Miro AI - Userflows
    Miro AI - Userflows //
    2026-01-09
  • Miro Prototyping
    Prototyping //
    2026-01-09
  • Miro Prototyping
    Prototyping //
    2026-01-09
  • Miro Miro for UX
    Miro for UX //
    2026-01-09

Miro AI is the artificial intelligence layer built directly into the Miro collaborative workspace. It helps teams think, create, and execute faster by embedding AI into the same visual environment where collaboration already happens.

Rather than being a separate tool, Miro AI works contextually across the canvas, using existing content to support teams throughout the entire workflow — from ideation to delivery.

What makes Miro AI valuable - AI embedded in the workspace
Miro AI operates directly on boards and canvas content, reducing context switching and making AI support immediately relevant to the work at hand. - AI Sidekicks (AI teammates)
Built-in AI Sidekicks assist teams with ideation, planning, writing, and structuring content, acting as collaborative partners rather than isolated tools. - AI Flows for end-to-end workflows
AI Flows help guide and automate multi-step processes, enabling teams to move from idea to outcome more efficiently. - Content creation & refinement
Teams can generate, edit, summarize, and refine text, visuals, and boards using AI — saving time on repetitive or manual tasks. - Smarter collaboration at scale
Miro AI helps teams align faster by summarizing boards, extracting insights, and organizing information across large or complex projects. - Enterprise-ready & secure
Designed with governance and security in mind, Miro AI supports enterprise requirements while remaining accessible for everyday team use.

Who it’s for Miro AI is especially useful for: - Product and project teams - Designers and creative teams - Marketing and content teams - Strategy, innovation, and operations teams - Organizations adopting AI for collaborative work

  • UserTesting.com Landing page
    Landing page //
    2023-09-27

UserTesting enables every organization to deliver the best customer experience powered by human insight. With UserTesting’s on-demand Human Insight Platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands.

UserTesting.com

$ Details
Free Trial
Release Date
2007 January
Startup details
Country
United States
State
California
Founder(s)
Darrell Benatar
Employees
500 - 999

Miro features and specs

  • Collaborative Features
    Miro allows real-time collaboration with team members from different locations, offering features like video conferencing, sticky notes, and voting, which enhances teamwork and productivity.
  • User-Friendly Interface
    Miro's interface is intuitive and easy to navigate, which reduces the learning curve for new users and allows teams to start working efficiently right away.
  • Versatile Templates
    The platform offers a wide range of customizable templates for various use cases such as brainstorming, UX design, and agile workflows, saving users time and effort in setting up new projects.
  • Integration Capabilities
    Miro integrates seamlessly with numerous third-party tools such as Slack, Jira, Trello, and Google Drive, facilitating a smoother workflow by consolidating multiple tools into one platform.
  • Cross-Platform Availability
    Miro is accessible via web browsers, desktop applications, and mobile devices, providing flexibility for users who need to work across different environments.
  • AI embedded in the workspace
    Miro AI operates directly on boards and canvas content, reducing context switching and making AI support immediately relevant to the work at hand.
  • AI Sidekicks (AI teammates)
    Built-in AI Sidekicks assist teams with ideation, planning, writing, and structuring content, acting as collaborative partners rather than isolated tools.
  • AI Flows for end-to-end workflows
    AI Flows help guide and automate multi-step processes, enabling teams to move from idea to outcome more efficiently.
  • Content creation & refinement
    Teams can generate, edit, summarize, and refine text, visuals, and boards using AI — saving time on repetitive or manual tasks.
  • Smarter collaboration at scale
    Miro AI helps teams align faster by summarizing boards, extracting insights, and organizing information across large or complex projects.
  • Enterprise-ready & secure
    Designed with governance and security in mind, Miro AI supports enterprise requirements while remaining accessible for everyday team use.

Possible disadvantages of Miro

  • Pricing
    While Miro offers a free tier, its advanced features and expanded user capabilities require a paid subscription, which may be costly for small teams or startups.
  • Performance Issues
    Some users have reported experiencing lag and performance issues, particularly with larger boards or when multiple collaborators are working simultaneously.
  • Complexity for Basic Tasks
    For simple tasks, Miro might feel over-engineered, causing users to navigate through more features and options than necessary, which can be overwhelming for some.
  • Learning Curve for Advanced Features
    While basic operations are straightforward, mastering Miro's more advanced features can require a significant time investment and training, especially for non-technical users.
  • Data Privacy Concerns
    As with any cloud-based service, there are potential data privacy and security issues. Users need to ensure their data is protected and comply with internal or regulatory privacy policies.

UserTesting.com features and specs

  • Ease of Use
    The platform is user-friendly and easy to navigate, making it simple for users to set up tests and analyze results.
  • Quality of Feedback
    Provides high-quality, detailed feedback from real users, which can be instrumental in improving user experience.
  • Quick Turnaround Time
    Enables rapid collection of feedback, often providing results within hours, which is ideal for iterative testing and fast-paced development cycles.
  • Diverse Participant Pool
    Offers access to a broad and diverse range of participants, ensuring that feedback is representative of different demographics and user types.
  • Comprehensive Analytics
    Includes robust analytics tools that help users make sense of the data collected and draw actionable insights.
  • Customizable Tests
    Allows for the creation of highly customizable tests to fit specific research needs and objectives.
  • Video Feedback
    Participants provide video recordings of their sessions, offering visual and contextual insights into user interactions.

Possible disadvantages of UserTesting.com

  • Cost
    The platform can be expensive, making it less accessible for smaller businesses or startups with limited budgets.
  • Participant Dropout
    There can be instances of participants dropping out of tests, which may require rescheduling and cause delays.
  • Limited Session Duration
    Testing sessions are often limited in duration, which might not be sufficient for more comprehensive or complex tests.
  • Dependency on External Participants
    The quality and reliability of the feedback are dependent on the external participant pool, which can sometimes be inconsistent.
  • Learning Curve
    While the platform is generally user-friendly, there can still be a learning curve for users unfamiliar with UX research methodologies.

Analysis of Miro

Overall verdict

  • Miro is a highly effective and versatile online collaboration tool, making it a great choice for teams looking to enhance their brainstorming, planning, and creative processes.

Why this product is good

  • User-Friendly Interface: Miro provides an intuitive interface that is easy to navigate, allowing users to quickly start creating and collaborating.
  • Collaborative Features: Offers real-time collaboration, which is ideal for teams working remotely. Multiple users can interact on the same board simultaneously.
  • Versatile Toolset: Includes a wide range of templates and tools for creating diagrams, flowcharts, wireframes, and more. This makes it adaptable to various use cases.
  • Integration Capabilities: Easily integrates with other tools like Slack, Microsoft Teams, Asana, and Jira, enhancing workflow efficiency.
  • Scalability: Supports a wide range of team sizes, from small groups to large enterprises, with customizable plans that cater to different organizational needs.

Recommended for

  • Remote Teams: Miro is perfect for teams that are geographically dispersed and require a platform to collaborate in real-time.
  • Project Managers: Ideal for visualizing project timelines, task assignments, and workflow processes.
  • Design and Creative Professionals: Useful for brainstorming sessions, design sprints, and creating mockups or wireframes.
  • Educators and Trainers: Can be used as a virtual whiteboard for teaching and training, allowing interactive engagement with students or trainees.
  • Business Strategists: Helpful for conducting SWOT analyses, strategic planning, and workshops.

Analysis of UserTesting.com

Overall verdict

  • UserTesting.com is generally considered a good tool for businesses looking to conduct user research and usability testing. Its platform is user-friendly and it provides high-quality, actionable insights. However, its suitability may vary depending on the specific requirements of a project, such as budget constraints and target audience.

Why this product is good

  • UserTesting.com is a popular platform for gaining insights into user experience by allowing businesses to watch real users interact with their products or websites. It offers valuable video-based feedback from a diverse group of testers, which can help identify pain points, improve usability, and enhance customer satisfaction.

Recommended for

  • Product managers seeking to understand user interactions
  • UI/UX designers needing feedback on design elements
  • Marketing teams aiming to improve customer engagement
  • Businesses of various sizes looking to enhance their digital platforms

Miro videos

Make a Flowchart in Miro in UNDER a Minute!⏳

More videos:

  • Demo - Miro AI - Miro Sidekicks and Flows

UserTesting.com videos

Testing out UserTesting.com (LEGIT SIDE HUSTLE?!?)

Category Popularity

0-100% (relative to Miro and UserTesting.com)
Productivity
100 100%
0% 0
User Experience
0 0%
100% 100
Digital Whiteboard
100 100%
0% 0
Usability
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Miro and UserTesting.com

Miro Reviews

7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
Miro is the ultimate visual collaboration platform for early-stage brainstorming and workshops. It provides total freedom for "messy" discovery—affinity mapping, user journey sketching, and service blueprints—helping teams align on a vision before moving into a structured discovery tool.
Source: www.laneapp.co
Best Database Diagram Tools – Free and Paid
Team collaboration is non-negotiable for modern development. Tools like Lucidchart, Miro, and DrawSQL are purpose-built for real-time teamwork, complete with live cursors, comments, and sharing links. If your team works asynchronously or across time zones, prioritize tools with built-in version control and cloud access.
Source: blog.devart.com
10 Best Figma Alternatives in 2024
Teams can discuss ideas, plan, and interact graphically in real time using Miro, an online collaborative whiteboard platform. Users can create and arrange many kinds of content, such as sticky notes, diagrams, wireframes, and presentations, on its digital canvas. It is another best figma alternative.
The 5 Best Open Source Miro Alternatives in 2024
However, though AFFiNE is an open source alternative to Miro, it may not offer the same comprehensive feature set as Miro, which is a mature and established visual collaboration platform. It takes time for AFFiNE to eventually catch Miro in the near future.
Source: affine.pro
Software Diagrams - Plant UML vs Mermaid
There are many generic diagramming tools that can be used to design software such as diagrams.net (formerly draw.io), Miro, or Lucid Charts. These generic tools do allow a lot of flexibility but end up costing you more time than you intended to align all boxes and arrows and to get the colour schemes just right.

UserTesting.com Reviews

10 Best Canny Alternatives and Competitors in 2025
The best way to understand your users is to put yourself in their shoes. With UserTesting, see what your customers see when they use your products and dive into user feedback to build products they’ll use daily. 🎯
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
UserTesting is a UX research tool that allows users to gain user insights via video feedback. UX teams can use the UserTesting panel to hire testers and delegate tasks to uncover how users interact with their product.
Source: maze.co
10 Best Hotjar Alternatives & Competitors in 2023
Plus, users can not reach any visualized data on the UserTesting dashboard and this makes it rather difficult to understand what exactly is going on on a website.
Best 8 Affordable UserZoom Alternatives in 2023
A vast quantity of worthless responses is the platform’s biggest and most noticeable downside. While UserTesting has a large volunteer pool, it appears that a considerable number of them are not qualified to participate in meaningful research. Some respondents are impatient, cheat, or appear to be uninterested in the procedure, all of which detracts from the overall...
UserTesting vs UserZoom: Pick the right user research software in 2022
Both Usertesting and UserZoom do not have a public pricing page. Their price is available upon request and you need to register for a demo. Then a sales representative will reach out to schedule an introductory demo call with you. After the call, you are usually given an estimate and a second sales call follows. The process of acquiring and registering for a subscription...

Social recommendations and mentions

Based on our record, Miro should be more popular than UserTesting.com. It has been mentiond 243 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Miro mentions (243)

View more

UserTesting.com mentions (101)

  • Low-cost, one-off unmoderated usability testing platforms
    Lookback, Usability Hub (now called Lyssna) and Validately but have been spoiled by former employers who had the budget for usertesting.com so I'm pretty out of the loop on low-budget options. TIA! Source: almost 3 years ago
  • Interview recruiting?
    I need to recruit 5-6 parents/grandparents for a study and I'm having trouble finding a company I can use (aside from usertesting.com since they tailor to large companies and I'm doing freelance work). Every company I've come across offers recruitment for surveys, but not interviews. Source: almost 3 years ago
  • iOS User Testing App Won't Open
    Anyone else having problems with the iOS UserTesting App? Mine just opens and shows the logo, and stays there. I can see multiple tests available on usertesting.com, but can't open the app. I have a iPhone 13, updated to 17.1. Source: almost 3 years ago
  • 🚀 Improve Your Site; Get Expert Reviews On Your Creation!
    User Testing Services: Platforms like UserTesting Human Insight Platform | Improve Customer Experience (CX) allow you to get feedback from real users who provide insights on usability, design, and user experience. Source: almost 3 years ago
  • Is MTurk worth it for new users? (ZERO rejections, either...)
    Try usertesting.com, it fits into your schedule better. Source: about 3 years ago
View more

What are some alternatives?

When comparing Miro and UserTesting.com, you can also consider the following products

Mural - MURAL is a visual collaboration workspace for modern teams.

TestRail - TestRail provides comprehensive test case management for software testing. Organize your testing, boost productivity, get real-time insights, and track progress toward milestones. Integrates with leading issue tracking and test automation tools.

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Excalidraw - Excalidraw is a whiteboard tool that lets you easily sketch diagrams that have a hand-drawn feel to them.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!