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Minutemailer VS Freshdesk

Compare Minutemailer VS Freshdesk and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
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Minutemailer logo Minutemailer

Email Marketing. Simplified.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Minutemailer Landing page
    Landing page //
    2023-09-04

Use Minutemailer to create and send newsletters and email marketing to your contacts or customers. With the email editor and our AI features ✨ you can easily create beautiful and effective newsletters in minutes. Use the free account with unlimited contacts as long as you like. Upgrade your account or buy credits if you need more. Simple, climate friendly and affordable email marketing and contact management for you, your business, association or organisation.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Minutemailer features and specs

  • Send designed newsletters: Yes
  • Send plain text email marketing: Yes
  • Schedule emails: Yes
  • Create advanced target groups or send to lists: Yes
  • Send from different email addresses on one account: Yes
  • User friendly and powerful visual editing of emails: Yes
  • Send emails and ask for feedback using thumbs up, stars or NPS: Yes
  • Send video in emails: Yes
  • Ready made professional responsive email templates: Yes
  • Create and save email templates: Yes
  • View statistics for delivered, opened, clicked and bounced emails and see what recipients have clicked on your emails: Yes
  • View email in web browser: Yes
  • Automatic bounce management: Yes
  • Automatic unsubscribe management: Yes
  • Save unlimited contacts to your account: Yes
  • Create custom fields for contacts: Yes
  • Insert dynamic info into emails for personalized emails: Yes
  • Create unlimited lists: Yes
  • Ready made HTML for subscription forms: Yes
  • API for adding, updating and removing contacts: Yes
  • Zapier connection for easy integration with other systems: Yes
  • Work together in teams with different rights: Yes
  • Send files via email: Yes
  • Create images with AI through text description: Yes
  • Suggest subject line with AI based on your content: Yes

Freshdesk features and specs

No features have been listed yet.

Minutemailer videos

No Minutemailer videos yet. You could help us improve this page by suggesting one.

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Freshdesk videos

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Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Minutemailer and Freshdesk)

Minutemailer

Freshdesk

Email Marketing
100 100%
Email Marketing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Email
100 100%
Email
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Minutemailer and Freshdesk.

What makes your product unique?

Minutemailer's answer

Minutemailer focuses on making it quick and easy to send stylish newsletters and emails to customers and contacts. Most other services on the market are both more expensive and cumbersome.

What's the story behind your product?

Minutemailer's answer

Minutemailer was started when the founder felt there was a lack of a quick and easy way for small and medium-sized businesses to get started with newsletters and email marketing. There was simply a gap in the market.

How would you describe your primary audience?

Minutemailer's answer

Small and medium sized business that wants to get the job done when it comes to email marketing.

User comments

Share your experience with using Minutemailer and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Minutemailer and Freshdesk

Minutemailer Reviews

We have no reviews of Minutemailer yet.
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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be a lot more popular than Minutemailer. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Minutemailer. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Minutemailer mentions (1)

  • Create and send beautiful newsletters in minutes
    What do you think of this startup minutemailer.com - It's basically a Mailchimp alternative but with less features and much easier and faster to use. Appreciate all your feedback. Especially the roasting kind. Is it hot in here? Source: 12 months ago

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Minutemailer and Freshdesk, you can also consider the following products

Mailmeteor - Send hundreds of personalized emails with Gmail.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GMass - GMass allows you to easily schedule emails, send out mass emails and mail merge campaigns and more with Gmail! Click here to learn about more features!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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