Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Minio seems to be a lot more popular than Freshdesk. While we know about 155 links to Minio, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
> When it gets too out of hand, people will paper it over with a new, simpler abstraction layer, and the process starts again, only with a layer of garbage spaghetti underneath. I'm pretty happy that there are S3 compatible stores that you can host yourself, that aren't insanely complex. MinIO: https://min.io/ SeaweedFS: https://github.com/seaweedfs/seaweedfs Of course, many will prefer hosted/managed solutions... - Source: Hacker News / 2 days ago
Here are the basic steps to getting a minio tenant deployed inot kubernetes. There are some pre-requisites tasks to be deployed (and will not be covered in this article) including. - Source: dev.to / about 2 months ago
I'd throw minio [1] in the list there as well for homelab k8s object storage. [1] https://min.io/. - Source: Hacker News / 4 months ago
Can you just append the data to a blob using something like the s3 blob api? AWS, Azure and Minio https://min.io/ all support it. That way you don't have to reinvent the wheel. Source: 9 months ago
With that being said, you better take a look at something more WAN optimized and more secure, like S3 storage. You can build the S3 storage (and gain immutability) using something like MinIO (https://min.io/) or Ceph (https://ceph.io/en/) or check out Object First Ootbi offerings - https://objectfirst.com/object-storage/ (I work for them). Source: 10 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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