Software Alternatives, Accelerators & Startups

Minio VS Freshdesk

Compare Minio VS Freshdesk and see what are their differences

Minio logo Minio

Minio is an open-source minimal cloud storage server.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Minio Landing page
    Landing page //
    2023-09-25
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Minio videos

This is MinIO

More videos:

  • Review - A Review of MinIO's Performance Benchmarks
  • Review - MinIO Hardware Considerations

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Minio and Freshdesk)
Cloud Storage
100 100%
0% 0
Customer Support
0 0%
100% 100
Cloud Computing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Minio and Freshdesk

Minio Reviews

ReductStore vs. MinIO & InfluxDB on LTE Network: Who Really Wins the Speed Race?
Maintaining consistency between multiple databases, like MinIO and InfluxDB, adds a layer of complexity. In our setup, MinIO, used for blob storage, is linked to data points in InfluxDB via its filename. Any inconsistencies or mismatches between the two could potentially result in data loss. Furthermore, we need to query both databases, which is quite inefficient. Lastly,...
Performance comparison: ReductStore vs. Minio
We often use blob storage like S3, if we need to store data of different formats and sizes somewhere in the cloud or in our internal storage. Minio is an S3 compatible storage which you can run on your private cloud, bare-metal server or even on an edge device. You can also adapt it to keep historical data as a time series of blobs. The most straightforward solution would be...
Best & Cheapest Object Storage Providers With S-3 Support
MinIO supports many use cases for diverse settings and has been cloud-native from its inception. MinIO’s software-defined suite operates in public and private clouds smoothly at the edge and positions itself as a leader in hybrid cloud object storage.
Source: macpost.net
What are the alternatives to S3?
Zenko is an open source multi-cloud controller allowing users to be in control of data while leveraging the efficiency of private and public clouds. Zenko stores information locally and to Amazon S3, Azure Blob storage, Google Cloud Storage, or any S3-compatible cloud storage platform (Ceph, Minio, and more). Zenko, as described on the official website, is not a data mover,...
Source: www.w6d.io
Ceph Storage Platform Alternatives in 2022
MinIO leverages the hard won knowledge of the web scalers to bring a simple scaling model to object storage. At MinIO, scaling starts with a single cluster which can be federated with other MinIO clusters to create a global namespace, spanning multiple data centers if needed. It is one of the reasons that more than half the Fortune 500 runs MinIO.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Minio seems to be a lot more popular than Freshdesk. While we know about 155 links to Minio, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Minio mentions (155)

  • S3 Is Showing Its Age
    > When it gets too out of hand, people will paper it over with a new, simpler abstraction layer, and the process starts again, only with a layer of garbage spaghetti underneath. I'm pretty happy that there are S3 compatible stores that you can host yourself, that aren't insanely complex. MinIO: https://min.io/ SeaweedFS: https://github.com/seaweedfs/seaweedfs Of course, many will prefer hosted/managed solutions... - Source: Hacker News / 2 days ago
  • deploying a minio service to kubernetes
    Here are the basic steps to getting a minio tenant deployed inot kubernetes. There are some pre-requisites tasks to be deployed (and will not be covered in this article) including. - Source: dev.to / about 2 months ago
  • Ceph: A Journey to 1 TiB/s
    I'd throw minio [1] in the list there as well for homelab k8s object storage. [1] https://min.io/. - Source: Hacker News / 4 months ago
  • Opinions sought: unknown data transfer
    Can you just append the data to a blob using something like the s3 blob api? AWS, Azure and Minio https://min.io/ all support it. That way you don't have to reinvent the wheel. Source: 9 months ago
  • iSCSI over WAN / backup of remote site
    With that being said, you better take a look at something more WAN optimized and more secure, like S3 storage. You can build the S3 storage (and gain immutability) using something like MinIO (https://min.io/) or Ceph (https://ceph.io/en/) or check out Object First Ootbi offerings - https://objectfirst.com/object-storage/ (I work for them). Source: 10 months ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Minio and Freshdesk, you can also consider the following products

Ceph - Ceph is a distributed object store and file system designed to provide excellent performance...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Cloud Storage - Google Cloud Storage offers developers and IT organizations durable and highly available object storage.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Amazon S3 - Amazon S3 is an object storage where users can store data from their business on a safe, cloud-based platform. Amazon S3 operates in 54 availability zones within 18 graphic regions and 1 local region.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.