Freshdesk VS Amazon S3

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Amazon S3 Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Amazon S3 mentions (172)

• Secure Pattern for Deploying WASM on S3

  The main stars for deploying WASM on S3 are CloudFront and of course S3. Those two services will do the heavy lifting with our compiled WASM distribution. - Source: dev.to / 11 days ago

• Event-Driven Architecture on AWS

  Event Producers: Generate streams of events, which can be implemented using straightforward microservices with AWS Lambda (for serverless computing), Amazon DynamoDB Streams (to captures changes to DynamoDB tables in real-time), Amazon S3 Event Notifications (Notify when certain events occur in S3 buckets) or AWS Fargate (a serverless compute engine for containers). - Source: dev.to / 23 days ago

• Mastering File Upload Security: DoS and Antivirus

  You can find a guide on the AWS blog, detailing how to integrate Amazon S3 Malware Scanning into your web App. Amazon Simple Storage Service (Amazon S3) is a highly scalable object storage service that allows file storage. Currently, when a file is uploaded to an S3 Bucket, two scanning engines are available: Sophos and ClamAV, to detect malicious ones. Additionally, both engines can be used together for an even... - Source: dev.to / 2 months ago

• How to Upload Files to Amazon S3 with React and AWS SDK

  Amazon S3 (Simple Storage Service) provides a robust and scalable solution for storing and managing various file types. - Source: dev.to / 3 months ago

• How to Get Preview Environments for Every Pull Request

  Preevy includes built-in support for saving profiles on AWS S3 and Google Cloud Storage. You can also store the profile on the local filesystem and copy it manually before running Preevy - we won't show this method here. - Source: dev.to / 5 months ago