Micro SaaS HQ Reviews

Zendesk Reviews

1. stu14

   5 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Micro SaaS HQ mentions (37)

• Launching a SaaS as an Individual Without a Registered Company Targeting Businesses

  This is common pattern for many of our founders in Micro SaaS HQ. The easiest hack is to use Paddle where Paddle acts as your reseller of SaaS and your customers actually do business with Paddle on record. But if you are just starting, don't worry too much and instead focus on your first sale. Source: 6 months ago

• How to find SaaS idea when I’m new to the world of SaaS?

  There are many websites where you can find lot of ideas. You can choose from them. Choose ideas you feel some vibe for i.e. You need to have some kind of love for the problem to have the energy and motivation to keep working on it. Sharing few website links I am aware of: 1. https://microsaashq.com/ 2. https://join.trends.vc/. Source: 7 months ago

• Micro SaaS report for H1 2023

  Most of you know me running Micro SaaS HQ. As a part of building our ecosystem, we also cover a lot of stories around products that bring revenue so that it makes it much easier for founders to see what's working in the market and stay close to the trends.It's a long post covering a lot of products with revenue data. Source: 10 months ago

• How to add domain buying and setting dns record functionality in my app?

  You should check OpenSRS and Enom. As you mentioned this is your first project, I would highly recommend you to stay from this kind of things which would be hard sell. There are much smaller saas ideas that you can try to implement that has better demand. Also, please go though some good interviews on FounderBeats which can help you understand the builder ecosystem better. Source: 12 months ago

• Build and then market OR market and then build

  Building in Public will help you on this. Otherwise, if this is your first time trying to sell something, I would suggest you to pick a relatively smaller product and do that. In most cases, it's better to start with landing page, build waitlist, talk to users and then start working on MVP and market in parallel. If you are looking for more simpler ideas, you can checkout SaaS Ideas. Source: 12 months ago

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago