Software Alternatives, Accelerators & Startups

Mastodon VS Zendesk

Compare Mastodon VS Zendesk and see what are their differences

Mastodon logo Mastodon

Mastodon is a decentralized, open source social network. This is just one part of the network, run by the main developers of the project It is not focused on any particular niche interest - everyone is welcome!

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Mastodon Landing page
    Landing page //
    2023-10-20
  • Zendesk Landing page
    Landing page //
    2024-05-06

Mastodon videos

Mastodon - Emperor of Sand ALBUM REVIEW

More videos:

  • Review - MASTODON Emperor of Sand Album Review | Overkill Reviews
  • Review - A Closer Look at Mastodon, The Twitter Killer!
  • Review - Mastodon App: The Social Media Alternative to Twitter? | Tech News Briefing Podcast | WSJ
  • Review - 5 Reasons to DITCH TWITTER For Mastodon!
  • Review - No, Mastodon Will Not Replace Twitter

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Mastodon and Zendesk)
Social Networks
100 100%
0% 0
Customer Support
0 0%
100% 100
Decentralized Social Network
Help Desk
0 0%
100% 100

User comments

Share your experience with using Mastodon and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mastodon and Zendesk

Mastodon Reviews

Top 12 Alternative Social Media Platform to Consider: An Overview
Imagine a Twitter fuelled by independent communities, not a tech giant. That's Mastodon. It's not one platform, but a network of servers, each with its own vibe, from artists and journalists to cat lovers and techies. You choose your server, connect across them, and post "toots" with longer text, images, and videos. Think open-source Twitter with more freedom and...
The 10 Best Twitter Alternatives if You’re Thinking of Quitting X
However, the segmented nature of its network means it can take time to find and build your niche, and it won’t have the immediate, global reach of Twitter. Regarding features, Mastodon mirrors Twitter with timelines and @mentions, but it’s ad-free.
4 Twitter alternatives for brands considering leaving Twitter in 2024
You won't find an algorithm on Mastodon. Instead, it shows users posts that the people they follow repost or comment on. This dynamic means it's really important to engage with your community and build organic reach.
Source: zapier.com
10+ Top Facebook Alternatives That Value Your Privacy in 2024
It is ad-free and the system does not track you or collect your data. Only servers that agree to the “Mastodon Server Covenant” (a commitment to integrity) are listed on the main site.
If You Want to Leave Twitter Because of Elon Musk, These Are Your Options
The most obvious Twitter replacement is probably Mastodon, a decentralized series of social networking sites that are, in form and function, the most similar to Twitter. The one big difference is that instead of just one Twitter, it’s more like a network of Twitters that can interact with each other but don’t necessarily have to. It’s theoretically possible to be a part of...
Source: www.vice.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Mastodon seems to be a lot more popular than Zendesk. While we know about 614 links to Mastodon, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mastodon mentions (614)

  • Apple M4 iPad Pro Has a New Security Exclave for Camera and Microphone Activity
    I was gonna link to https://mastodon.social/@_inside/112440596781136013; but you're right, it says that "iPadOS running on M4" has "Secure Exclave"; not that "M4 has Secure Exclave". Though I will admit I definitely misread it that way at first. - Source: Hacker News / 9 days ago
  • The Forged Apple Employee Badge
    Did you miss the part where Chris Espinosa said "That’s not Sherry Livingston"? Chris also has a follow-up post not shown in Cabel's blog where he says there aren't any photos of Sherry online: https://mastodon.social/@Cdespinosa/112391173495267599. - Source: Hacker News / 28 days ago
  • Google Blog: things we announced at I/O 2024
    Personally, I really like this summary: https://mastodon.social/@nixCraft/112444973228241564. - Source: Hacker News / 29 days ago
  • Attempt to bring a cinematic experience in 256 bytes (WASM)
    Just a follow up to all downvoters: developers care, and are working on improving performance, take a look at one of hopefully many to come, examples - https://mastodon.social/@tdp_org/112440017216320486. - Source: Hacker News / about 1 month ago
  • StackOverflow is banning accounts that delete answers in protest against OpenAI
    Here's a cached copy of the linked post on a server with more capacity: https://mastodon.social/@ben@m.benui.ca/112396505994216742. - Source: Hacker News / about 1 month ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Mastodon and Zendesk, you can also consider the following products

X (Twitter) - Connect with your friends and other fascinating people. Get in-the-moment updates on the things that interest you. And watch events unfold, in real time, from every angle.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Facebook - Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Gab - Gab is an ad-free social network dedicated to free speech.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!