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ManageEngine Patch Manager Plus VS LiveLOOK

Compare ManageEngine Patch Manager Plus VS LiveLOOK and see what are their differences

ManageEngine Patch Manager Plus

Patch Manager Plus, an all-round patching solution, offers automated patch deployment for Windows, macOS, and Linux endpoints, plus patching support for 350+ third-party applications You can use it to patch computers within LAN and WAN.

ManageEngine Patch Manager Plus Landing page
Rating
0 reviews
Pricing
Paid Free trial $245 / Annually (50 computers and single user license)
Alternatives Is it good?
LiveLOOK

On June 20, 2014 Oracle announced that it signed an agreement to acquire LiveLOOK to strengthen Oracle Service Cloud with leading co-browse functionality to improve customer experiences through connected real-time engagements.

LiveLOOK Landing page
Rating
0 reviews
Alternatives Is it good?
Hyperview
DCIM software reinvented. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Patch Management popularity
100% vs 0%
alternatives listed
100 vs 17

Base details

Website, pricing, platforms and company facts side by side.

ManageEngine Patch Manager Plus
LiveLOOK
Website manageengine.com livelook.com
Pricing
Paid Free trial $245 / Annually (50 computers and single user license) Official pricing
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Platforms
Android iOS Cross Platform Windows Mac OSX Linux +3
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Listed in
Patch Management IT Asset Management Cyber Security Network Security Third-party Patch Management +2
Visual Collaboration Online Meetings Communication Help Desk +1

About ManageEngine Patch Manager Plus and LiveLOOK

In their own words, as submitted to SaaSHub.

ManageEngine Patch Manager Plus
LiveLOOK

Patch Manager Plus is an all round solution for your enterprise that enables you to manage and distribute patches to endpoints across the IT network. These endpoints consist of laptops, servers and workstations. Regularly updating applications across these systems, heightens the over all security...

Read more about ManageEngine Patch Manager Plus

No description of LiveLOOK yet.

Features and specs

What each product offers, as listed by its team.

ManageEngine Patch Manager Plus 6 features
LiveLOOK 3 features
  • Automate patch management
  • Cross-platform support
  • Third party applications patching
  • Flexible deployment policies
  • Test & approve patches
  • Windows 10 feature update deployment
  • Real-Time Assistance
    LiveLOOK provides real-time co-browsing functionality allowing customer service representatives to visually assist customers, making support more efficient and effective.
  • Improved Customer Experience
    By enabling agents to guide users through complex processes on a shared screen, LiveLOOK enhances the overall customer experience and satisfaction.
  • Increased First Contact Resolution
    The detailed visual support facilitates quicker problem-solving, often resolving issues in the initial contact itself, thus improving first contact resolution rates.

Possible disadvantages

  • Privacy Concerns
    Users might be hesitant to share their screens due to privacy concerns, which can limit the adoption and effectiveness of the service.
  • Technical Limitations
    Depending on the customer's internet speed and device compatibility, the performance of LiveLOOK might be adversely affected, resulting in a poor user experience.
  • Cost Considerations
    For businesses, implementing co-browsing solutions like LiveLOOK could entail significant costs, including subscription fees and potential infrastructure upgrades.

Analysis

An editorial look at what each product does well and who it suits.

ManageEngine Patch Manager Plus
LiveLOOK

Overall verdict

  • ManageEngine Patch Manager Plus is a robust and effective solution for organizations seeking to improve their patch management processes. Its comprehensive feature set, combined with ease of use and reliable performance, makes it a strong choice for businesses of all sizes.

Why this product is good

  • ManageEngine Patch Manager Plus is well-regarded for its user-friendly interface, extensive patch management capabilities, and automation features. It supports a wide range of operating systems and third-party applications, making it a versatile solution for various IT environments. Users appreciate its ability to streamline the patching process, reduce vulnerabilities, and ensure compliance with security standards.

Recommended for

    This solution is recommended for IT administrators and organizations that require a reliable way to manage the patching of multiple systems and applications, especially those with diverse IT environments or limited resources to dedicate to manual patch management. It’s particularly suitable for medium to large enterprises looking to enhance their security posture and compliance efforts.

No analysis of LiveLOOK yet.

Videos

Walkthroughs and reviews on video.

ManageEngine Patch Manager Plus 1 video + Add
LiveLOOK 0 videos + Add

Patch management free training

No LiveLOOK videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
ManageEngine Patch Manager Plus
LiveLOOK
100% 100%
Patch Management
0% 0%
0% 0%
Visual Collaboration
100% 100%
100% 100%
Monitoring Tools
0% 0%
0% 0%
Online Meetings
100% 100%

User comments

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Alternatives to ManageEngine Patch Manager Plus and LiveLOOK

When comparing ManageEngine Patch Manager Plus and LiveLOOK, you can also consider the following products.

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