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LiveLOOK

On June 20, 2014 Oracle announced that it signed an agreement to acquire LiveLOOK to strengthen Oracle Service Cloud with leading co-browse functionality to improve customer experiences through connected real-time engagements.

LiveLOOK

LiveLOOK Reviews and Details

This page is designed to help you find out whether LiveLOOK is good and if it is the right choice for you.

Screenshots and images

  • LiveLOOK Landing page
    Landing page //
    2019-05-08

Features & Specs

  1. Real-Time Assistance

    LiveLOOK provides real-time co-browsing functionality allowing customer service representatives to visually assist customers, making support more efficient and effective.

  2. Improved Customer Experience

    By enabling agents to guide users through complex processes on a shared screen, LiveLOOK enhances the overall customer experience and satisfaction.

  3. Increased First Contact Resolution

    The detailed visual support facilitates quicker problem-solving, often resolving issues in the initial contact itself, thus improving first contact resolution rates.

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LiveLOOK discussion

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Is LiveLOOK good? This is an informative page that will help you find out. Moreover, you can review and discuss LiveLOOK here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.