Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Malwarebytes should be more popular than Freshdesk. It has been mentiond 42 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can also check for malware using malwarebytes.com for free. Source: 11 months ago
Run malwarebytes.com on all your devices. It doesn't catch everything, but it's free and pretty solid. Source: 12 months ago
Github is a legitimate website owned by microsoft, used for publishing the source code of open source programs. They do have a desktop client, however if you did not install it, it could be malware pretending to be it. Run a malwarebytes scan, and check Autoruns. Source: about 1 year ago
Try run: - Sophos Scan and Clean https://www.sophos.com/it-it/free-tools/virus-removal-tool/free-download - Norton Power Eraser https://support.norton.com/sp/it/it/home/current/solutions/kb20100824120155EN - RogueKiller (click "other downloads" and 'Portable", after running go "Settings", "Scan Settings", and turn on "MalPE Module (BETA)", then u can run the full scan) https://www.adlice.com/roguekiller/ -... Source: about 1 year ago
It’ll be easier for you to check via MalwareBytes (the Apple recommended anti malware software) than via me through Reddit (lol), so I’d suggest you install it, can be downloaded here https://malwarebytes.com - run a scan after you’ve installed it. Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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