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Makerkit.dev VS Freshservice

Compare Makerkit.dev VS Freshservice and see what are their differences

Makerkit.dev

MakerKit is a SaaS Starter Kit for Next.js, Remix, Firebase and Supabase. Build unlimited SaaS products in record time with the best SaaS Boilerplate.

Makerkit.dev Dashboard
Rating
0 reviews
Pricing
$299 / One-off
Alternatives Is it good?
Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Freshservice Homepage
Rating
0 reviews
Alternatives Is it good?
SysAid
SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Freshservice should be more popular than Makerkit.dev. It has been mentioned 3 times since March 2021.

social mentions
2 vs 3
Developer Tools popularity
100% vs 0%
alternatives listed
69 vs 240+

Base details

Website, pricing, platforms and company facts side by side.

Makerkit.dev
Freshservice
Website makerkit.dev freshworks.com
Pricing
$299 / One-off Official pricing
Official pricing
Company Startup from Singapore · 1 - 9 employees Startup from India
Listed in
Developer Tools Boilerplate SaaS Starter Kit Templates Nextjs +2
Project Management Task Management IT Management Work Management Productivity Time Tracking ITSM +4

About Makerkit.dev and Freshservice

In their own words, as submitted to SaaSHub.

Makerkit.dev
Freshservice

Makerkit is a production-ready SaaS starter kit built with Next.js App Router and Supabase that helps developers launch faster. It provides a robust foundation with built-in authentication, team management, billing integration, and Super Admin - all powered by a modular architecture that makes...

Read more about Makerkit.dev

No description of Freshservice yet.

Features and specs

What each product offers, as listed by its team.

Makerkit.dev 8 features
Freshservice 7 features
  • Marketing Pages
    Landing page, pricing, FAQ, and other marketing pages included
  • Blog and Documentation
    Full-featured blog/documentation system with CMS integration
  • Authentication
    Complete auth system with email, OAuth, and MFA support
  • Billing
    Integrated payment system with Stripe and Lemon Squeezy support
  • Super Admin
    Admin dashboard to manage users, subscriptions and content
  • Translations (i18n)
    Multi-language support
  • Organizations/Teams
    Team management with roles and permissions system
  • Plugins
    Non-core functionality included as plugins: Testimonials, Roadmap, AI Chatbot, Waitlist
  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Possible disadvantages

  • Cost
    Can be expensive for smaller organizations or startups, especially when opting for higher-tier plans.
  • Learning Curve
    Despite a user-friendly interface, some features require a significant learning curve to utilize effectively.
  • Limited Out-of-the-box Automation
    Some users might find the out-of-the-box automation options limiting and may need custom scripts for advanced workflows.
  • Customer Support
    Some users report that Freshservice's customer support can be slow to respond and not always helpful.
  • Mobile App Limitations
    The mobile app lacks some of the functionalities available on the desktop version, limiting its utility.
  • Customization Complexity
    Though it is customizable, making advanced customizations can be complex and time-consuming.

Analysis

An editorial look at what each product does well and who it suits.

Makerkit.dev
Freshservice

Overall verdict

  • Makerkit.dev is a solid, well-built SaaS starter kit that helps developers skip weeks of boilerplate setup by providing production-ready authentication, billing, and multi-tenancy features out of the box.

Why this product is good

  • Provides pre-built, production-ready SaaS boilerplate covering authentication, subscriptions, and team/organization management
  • Supports popular modern stacks like Next.js, Remix, Supabase, and Firebase
  • Saves significant development time by eliminating repetitive setup and configuration work
  • Comes with documentation, active maintenance, and community support
  • Includes billing integration with providers like Stripe and Lemon Squeezy
  • Built with TypeScript and modern best practices for maintainable, scalable code

Recommended for

  • Solo developers and indie hackers looking to launch a SaaS product quickly
  • Startups wanting to validate ideas without building infrastructure from scratch
  • Development teams needing a reliable, well-structured foundation for multi-tenant apps
  • Developers already familiar with Next.js, Remix, Supabase, or Firebase
  • Anyone wanting to avoid reinventing authentication and billing systems

No analysis of Freshservice yet.

Videos

Walkthroughs and reviews on video.

Makerkit.dev 0 videos + Add
Freshservice 11 videos + Add

No Makerkit.dev videos yet. You could help us improve this page by suggesting one.

Freshservice - A Quick Overview

More videos

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Makerkit.dev
Freshservice
100% 100%
Developer Tools
0% 0%
0% 0%
Project Management
100% 100%
100% 100%
Boilerplate
0% 0%
0% 0%
IT Management
100% 100%

Questions & Answers

As answered by people managing Makerkit.dev and Freshservice.

How would you describe the primary audience of your product?

Makerkit.dev's answer

Indie Hackers and Companies who want to launch quickly, without compromising on quality.

Which are the primary technologies used for building your product?

Makerkit.dev's answer

Makerkit uses Next.js 15 (App Router), Supabase, React.js, Typescript and Stripe.

What makes your product unique?

Makerkit.dev's answer

Makerkit stands out by offering a truly modular architecture built with Turborepo, where core features like auth, billing, and notifications live in their own packages for better maintainability.

While most starters lock you into specific patterns or providers, Makerkit gives you flexibility with a multi-account system supporting both B2B and B2C scenarios, provider-agnostic billing, and edge-ready deployment options.

Beyond the basics, it includes production-ready features like multi-factor auth, real-time notifications, and team permissions - all built with Supabase, TypeScript, React Query, and modern tooling to make development a genuine pleasure.

Why should a person choose your product over its competitors?

Makerkit.dev's answer

While other starters give you basic auth and a dashboard, Makerkit provides a genuinely modular foundation with the real features SaaS products need - like multi-factor auth, team permissions, real-time notifications, and provider-agnostic billing, all organized in clean, maintainable packages using Turborepo.

You get a first-class developer experience with TypeScript, React Query, and modern tooling, plus the flexibility to support both B2B and B2C scenarios, different payment providers, and edge deployment options.

Best of all, Makerkit is actively maintained with regular updates and responsive support, so you're building on a foundation that grows with your needs rather than painting yourself into a corner.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Makerkit.dev no reviews yet
Freshservice no reviews yet

We have no reviews of Makerkit.dev yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Makerkit.dev 2 mentions
Freshservice 3 mentions
  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 4 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 4 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both... Source: over 5 years ago

Alternatives to Makerkit.dev and Freshservice

When comparing Makerkit.dev and Freshservice, you can also consider the following products.

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