Software Alternatives & Reviews

MailReach.co VS Freshdesk

Compare MailReach.co VS Freshdesk and see what are their differences

MailReach.co logo MailReach.co

The #1 email warming service to improve your deliverability by generating realistic and meaningful engagement to your emails. Easy-to-use solution to help you land in the main inbox instead of the spam folder.
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Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • MailReach.co Landing page
    Landing page //
    2021-05-25

A powerful deliverability solution that results from 5 years of emailing for 130 companies in 40 industries.

MailReach uses your email address to automatically start conversations with thousands of email inboxes.

The email conversations are human, natural and meaningful to build trust. No gibberish content that can be easily flagged.

Your emails get opened, replied, marked as important and removed from spam and categories.

All this positive email engagement raises your email reputation and your deliverability. It teaches the email providers to send your emails to the inbox.

Depending how your deliverability evolves, MailReach constantly adapts to maintain it and balance your activity.

You have access to a complete and easy to understand dashboard to see your results.

You can see your deliverability score, where your warm up emails land, how many of were removed from spam, on which provider, etc.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

MailReach.co

$ Details
paid $19.5 / Monthly (Pro)
Platforms
GMail Outlook Office 365 Google Workspace SendinBlue Amazon SES Sendgrid Mailgun Zoho SMTP Any Custom SMTP
Release Date
2020 November

MailReach.co features and specs

  • Deliverability Improving: MailReach warms your inbox to constantly raise your email deliverability and sending reputation.
  • Email Warming: Automated high engagement interactions from your inbox to raise your deliverability. Up to 90 emails sent per day.
  • Meaningful Warming Content: The conversations generated by MailReach are human, natural and meaningful. It builds trust to maximize the efficiency of the warming.
  • Smart Warming Algorithm: MailReach analyzes dozens of data points to constantly adapt and improve the efficiency of the warming.
  • Analytics and Reporting: Easy to Use Dashboard with your deliverability score, an overview of where your emails land, etc.
  • Responsive Support: Very nice team, always ready to help and assist you.
  • SPF, DKIM and DMARC Check: MailReach checks if your SPF, DKIM and DMARC have been properly set.
  • API: Supported

Freshdesk features and specs

No features have been listed yet.

MailReach.co videos

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Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

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  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to MailReach.co and Freshdesk)
Email
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MailReach.co and Freshdesk

MailReach.co Reviews

  1. Great support

    Mailreach support is great. Response time and especially reaction time was super fast. Regarding warming up inboxes the tool is doing what's advertised along with teaching users how to improve deliverability at the same time.

    👍 Pros:    Simple yet powerful and efficient tool|Great customer support
    👎 Cons:    No free option
  2. From Zero to 100

    Was landing in spam for all Google professional & Personal accounts 100% of the time. Now I'm landing in the inbox 100% of the time and have my email configured perfectly. These guys are experts, highly recommend.

    👍 Pros:    Best customer service|Knowledge base
  3. MailReach provided excellent overall service to our company.

    Our entire experience with MailReah is positive.


23 Best Cold Email WarmUp Tools in 2022 (Free + Paid)
Mailreach offers a fully automated warm-up for an affordable price. It’s not the least expensive solution, however, you get access to a fair number of features as well as dedicated support. So, go and reach Mailreach official website to warmup your mails.
Source: inguide.in
Top 10 of the Best Email Warm Up tools in 2022
Why rank Mailreach #1? Among all the email warm up tools we tested, Mailreach standed out for a few key reasons: it’s an independant email warmup service, built entirely for that purpose. You can use Mailreach in a standalone way and the platform is solely focused on building a solid warm up tool. Mailreach offers a fully automated warm up for an affordable price. It’s not...
Source: mailmeteor.com
7 Best Cold Email Warm-up Software
Though MailReach uses a complex warming algorithm that handles dozens of parameters, users don’t need to know any technical skills to use it. You can get started in 2 minutes.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk seems to be a lot more popular than MailReach.co. While we know about 12 links to Freshdesk, we've tracked only 1 mention of MailReach.co. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MailReach.co mentions (1)

  • How to fix broken delivery to Office365 addresses?
    The email addresses shown in the screenshot are public information. They're used by mailreach.co's public service. I assume that is what you are referring to. Source: about 1 year ago

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing MailReach.co and Freshdesk, you can also consider the following products

Warmup Inbox - Warmup Inbox is a tool that automates the process of warming up your email inboxes, raising your sender reputation and inbox health automatically.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Warmbox.ai - Warm up your cold email inbox, and never land in spam anymore!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Mailwarm - The email warm-up tool.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.