Software Alternatives, Accelerators & Startups

MadNotes VS Freshdesk

Compare MadNotes VS Freshdesk and see what are their differences

MadNotes logo MadNotes

The most convenient markdown notepad, opened in the new tab

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • MadNotes Landing page
    Landing page //
    2023-04-16

MadNotes PRO isn't just a markdown notepad –consider it to be your digital safe deposit box for ideas. What sets it different is the on-demand view privacy and content encryption options. But with features like on-the-fly editing, multi-device syncing, and advanced note organization, MadNotes PRO isn't just an upgraded markdown notepad—it's a significant leap in digital productivity.

Upgrade your workflow experience with the freakin-fresh app MadNotes PRO - an expanded and incredibly comprehensive version is finally available. From now on you can turn every newly opened browser tab into a powerhouse workspace.

The latest PRO version is laden with advanced features that you'll love:

✅Synchronization on all your devices Your thoughts are now as mobile as you synced and accessible on every device you own.

✅Multiple documents with individual settings Add a splash of color to your documents with our varied color settings, creating a workspace as vibrant as your ideas. Sort your notes in a way that best suits your workflow.

✅Privacy mode Document color settings Keep your ideas safe with top-tier encryption. Maintain the sanctity of your notes with our enhanced privacy mode, keeping your intellectual property safe and secure.

✅Dark and Light Mode Choose your comfort zone with our dark and light modes, adapting to your visual preference and working environment.

✅Document export Share your brilliance with ease, exporting your documents in a MD. format.

✅AES-256 encryption Keep your ideas safe with top-tier encryption

Ideal solution for professionals who frequently switch between browser tabs – from marketers to programmers, journalists, students, and beyond – will find MadNotes PRO indispensable for their digital workflow.

Say goodbye to the days of struggling with cluttered notepads and welcome the era of organized chaos.

In the madness of jotting find your MadNotes.

Chrome, Edge, and Firefox browser stores, or try it on the web at madnotes.app

  • Freshdesk Landing page
    Landing page //
    2022-01-28

MadNotes features and specs

  • Rich text formatting: Delightful writing experience with intuitive markdown.
  • Synchronization: Available on every device and every major browser.
  • Unlimited docs: Limitless space for your creativity. MadNotes holds all your notes.
  • Security by default: Stored locally or hashed in the cloud with a key only you know.
  • Dark & Light Mode: Instant eye relief? We have a color scheme just for you.
  • Privacy Settings: No more sneak peeks. Be confident while sharing your screen as notes boots up blurred.

Freshdesk features and specs

No features have been listed yet.

MadNotes videos

MadNotes PRO features is out 🔥

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to MadNotes and Freshdesk)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Studying
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using MadNotes and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MadNotes and Freshdesk

MadNotes Reviews

  1. Love this minimalist writing experience

    MadNotes is a great alternative for those who spend most of their work in a browser. I love its design and minimalist approach. It's just me and the notes.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MadNotes mentions (0)

We have not tracked any mentions of MadNotes yet. Tracking of MadNotes recommendations started around Jan 2023.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing MadNotes and Freshdesk, you can also consider the following products

Notepad - Most simple text editor. Just plain text, saves in .txt format.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

nuTab - Capture your thoughts and favorite links on the new tab page

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Standard Notes - A safe place for your notes, thoughts, and life's work

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.