Software Alternatives, Accelerators & Startups

LoopBack.io VS Zendesk

Compare LoopBack.io VS Zendesk and see what are their differences

LoopBack.io logo LoopBack.io

A highly extensible Node.js and TypeScript framework for building APIs and microservices.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • LoopBack.io Landing page
    Landing page //
    2022-06-29
  • Zendesk Landing page
    Landing page //
    2024-05-06

LoopBack.io videos

LoopBack.io Build REST APIs in under 2.5 mins

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to LoopBack.io and Zendesk)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Web Frameworks
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using LoopBack.io and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LoopBack.io and Zendesk

LoopBack.io Reviews

Top 14 Node.JS Frameworks: Which Will Rule in 2020?
Moreover, it can permit a user to build a server API, which maps to another server. Furthermore, Loopback.JS assists native browser and mobile SDKs for different clients like Browser, iOS, and Android/Java JavaScript (Angular).

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Zendesk might be a bit more popular than LoopBack.io. We know about 7 links to it since March 2021 and only 5 links to LoopBack.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LoopBack.io mentions (5)

  • Looking for resources to learn backend only stuff with JavaScript
    Backend is usually an API you design, can simply use Rails for this, basic Express.js or some framework like https://loopback.io/ if you want javascript otherwise you want 'system design' https://github.com/donnemartin/system-design-primer for all the load balancers/dbms if that's what you mean. Source: about 1 year ago
  • Node JS Microservice Frameworks for Developing Scalable Web Apps.
    LoopBack – Highly Extensible Node.js and TypeScript framework. Source: about 1 year ago
  • A minimalist backend REST API in NodeJS
    We deliberately decided not to use "kitchen-sink included" frameworks such as Laravel, Django, Loopback or Nest.js to keep things simple. - Source: dev.to / over 1 year ago
  • Coming from Scala
    I'd say check out https://loopback.io. Source: almost 2 years ago
  • Week of Java: Part 4: A Multi-layer Core for Your Function
    This interface defines the basic CRUD capabilities that any entity should provide. This contract is based on frameworks like Loopback, Django RF, RoR and Spring. The Service.kt looks something like:. - Source: dev.to / about 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing LoopBack.io and Zendesk, you can also consider the following products

Adonis JS - AdonisJs is a Node.js web framework with breath of fresh air and drizzle of elegant syntax on top of it

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nest.js - A progressive Node.js framework for building efficient, reliable and scalable server-side applications.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ExpressJS - Sinatra inspired web development framework for node.js -- insanely fast, flexible, and simple

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!