Software Alternatives, Accelerators & Startups

LiveLOOK VS DebugTool

Compare LiveLOOK VS DebugTool and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

LiveLOOK logo LiveLOOK

On June 20, 2014 Oracle announced that it signed an agreement to acquire LiveLOOK to strengthen Oracle Service Cloud with leading co-browse functionality to improve customer experiences through connected real-time engagements.

DebugTool logo DebugTool

A single screen that let you see what needs to be fixed quickly and easily in your webdesign.
  • LiveLOOK Landing page
    Landing page //
    2019-05-08
  • DebugTool Landing page
    Landing page //
    2022-10-23

LiveLOOK features and specs

  • Real-Time Assistance
    LiveLOOK provides real-time co-browsing functionality allowing customer service representatives to visually assist customers, making support more efficient and effective.
  • Improved Customer Experience
    By enabling agents to guide users through complex processes on a shared screen, LiveLOOK enhances the overall customer experience and satisfaction.
  • Increased First Contact Resolution
    The detailed visual support facilitates quicker problem-solving, often resolving issues in the initial contact itself, thus improving first contact resolution rates.

Possible disadvantages of LiveLOOK

  • Privacy Concerns
    Users might be hesitant to share their screens due to privacy concerns, which can limit the adoption and effectiveness of the service.
  • Technical Limitations
    Depending on the customer's internet speed and device compatibility, the performance of LiveLOOK might be adversely affected, resulting in a poor user experience.
  • Cost Considerations
    For businesses, implementing co-browsing solutions like LiveLOOK could entail significant costs, including subscription fees and potential infrastructure upgrades.

DebugTool features and specs

No features have been listed yet.

LiveLOOK videos

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DebugTool videos

DebugTool Appsumo Lifetime deal | DebugTool Review 2022

Category Popularity

0-100% (relative to LiveLOOK and DebugTool)
Visual Collaboration
100 100%
0% 0
Web Design
0 0%
100% 100
Online Meetings
100 100%
0% 0
Web Design Company
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveLOOK and DebugTool

LiveLOOK Reviews

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DebugTool Reviews

  1. Ernesto Lasso
    ยท Design project manager at Sriservices ยท
    Save time and deliver projects faster

    We work in an agency that develops websites mainly in WordPress, and regularly based on our experience over several years of working with multiple clients, we have discovered that one of the main problems between agency-client is communication, which often sometimes is tedious and fruitless, but now with the visual debugger is easy to point in the screen what needs to be changed and do it quickly. Also, we had a problem calculating how much our will cost our services for the customers according to the time spent on their projects but now with the "Time tracking" function, we can know exactly how much time was dedicated to the project and based on that invoice the client with greater certainty.

    I think this is a great solution for web designers that needs to clear all visual bugs of a website fast to deliver in less time and get more jobs quickly.

    ๐Ÿ Competitors: Webvizio, Atarim
    ๐Ÿ‘ Pros:    Easy to install|Very good money/value|Saves a ton of time
    ๐Ÿ‘Ž Cons:    New

What are some alternatives?

When comparing LiveLOOK and DebugTool, you can also consider the following products

Samesurf - Samesurf is a patented, real time collaboration platform that enables multiple people to interact with the same online experiences in real time from any device or browser without installs or coding.

Webvizio - This free website feedback tool & website review software allows managers and teams to collaborate on website revisions in real time. Join for free now!

Surfly - Simple, Fast, and Secure Co-browsing

Acquire.io - Acquire.io is a multi-channel customer support platform designed to provide real-time customer support to customers.

Copointer.com - Copointer is technology for co-browsing on your website, that will help to improve your customer support and to be on the same page with your client.

Cobrowse.io - Screenshare and remote control built into Android & iOS apps