LiveChat
Intercom
tawk.to
Freshdesk
LiveAgent
Tidio
Crisp Chat
Zendesk
Hatica
LinearB
Swarmia
Waydev
GitPrime
Haystack Analytics
Athenian
Teamplify
Hatica equips engineering teams with work visibility dashboards, actionable insights and effective workflows to drive team productivity and engagement in remote and in-office environments alike. Free forever plans to help you get started quickly.
Features: Engineering metrics dashboards 100+ metrics from 20+ apps including Github, Jira, Slack, Zoom, Google Workplace Remote work insights Aggregated work overview, sprint and retro dashboards DORA metrics, CI/CD performance insights and code review analytics Collaboration analytics Team Goals based on dev metrics Async stand-ups and developer check-ins via Slack and Email Code quality metrics Automated Code reviews
LiveChat HaticaLiveChat is highly recommended for businesses of all sizes that wish to improve their customer support operations. It's particularly beneficial for eCommerce platforms, SMEs, and large enterprises looking to increase sales through enhanced customer communication and support.
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Till we started using Hatica, most managers had 10s of tabs open, sifted through each one, and had to piece together work to get a picture of what’s happening at work. With Hatica, these tabs are gone, and is replaced with one app! Especially the activity dashboards that show all activity along with check-ins from our team. Practically solved all our needs!
This is a young product with ambitious plans to become a comprehensive engineering metrics platform. This means, we can expect great surprises and some room for improvement.
The founders vision is clear and it shows in every release of the product. Plus, with such frequent feature releases, they might just achieve their vision! Responsive founders make the process of reporting bugs and requesting features a breeze and actually see it implemented in the app in a blazing fast turnaround time
Hatica provides all inputs needed for an engineering team! From gauging whether work load is balanced, to understanding people’s actual work hours, to finally looking at code churn - Hatica provides all of these in one place! Would love to see a TV mode so that we can present these dashboards in our workforce planning meetings.
Based on our record, LiveChat seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: over 4 years ago
I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: over 5 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
LinearB - LinearB delivers software leaders the insights they need to make their engineering teams better through a real-time SaaS platform. Visibility into key metrics paired with automated improvement actions enables software leaders to deliver more.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Swarmia - Swarmia is an engineering productivity software trusted by 600+ engineering teams worldwide. Use key engineering metrics to unblock the flow, align engineering with business objectives, and drive continuous improvement.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Waydev - Waydev analyzes your codebase from Github, Gitlab, Azure DevOps & Bitbucket to help you bring out the best in your engineers work.