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LiveAgent VS StubHub

Compare LiveAgent VS StubHub and see what are their differences

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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

StubHub logo StubHub

StubHub is the world’s largest ticket marketplace with tickets available for over 10 million live sports, music and theatre events in more than 40 countries.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • StubHub Landing page
    Landing page //
    2023-10-05

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

StubHub features and specs

No features have been listed yet.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

StubHub videos

+ Add

StubHub REVIEW: Is it Legit and Safe to Use?

More videos:

  • Review - My StubHub Experience....
  • Review - STOP BUYING FAKE TICKETS ON STUBHUB

Category Popularity

0-100% (relative to LiveAgent and StubHub)

LiveAgent

StubHub

Customer Support
100 100%
Customer Support
0% 0
Online Ticketing
0 0%
Online Ticketing
100% 100
Help Desk
100 100%
Help Desk
0% 0
Event Management
0 0%
Event Management
100% 100

Questions and Answers

As answered by people managing LiveAgent and StubHub.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and StubHub. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and StubHub

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

StubHub Reviews

5 Best Android Apps for Buying Tickets
Need tickets at the last minute for a “Sold Out” event? StubHub is the place to go. From the day they go on sale to hours before kick off. Get tickets to the games, concerts and theater shows you want to see (or sell them when you can’t go). StubHub has some of the best ticket deals you can find, and they guarantee every order so you don’t have to mess with shady ticket...
Source: phandroid.com
How to Sell Tickets Online: 3 Best Market Players
Compared to Gametime, StubHub took a step further and provided its customers with a possibility to choose concert tickets through Apple TV. It is one of the best place to sell tickets. With StubHub, users also can estimate the panoramic view from their section before they even visit the event due to high-resolution images. Although, to finally make a purchase, users should...
Source: stfalcon.com
Best Viagogo Alternatives
Stubhub are another popular secondary ticket reseller with ties to Ebay group, with a focus on concerts, live shows and – to a lesser extent – theatre tickets. Since 2012, this London-based company has found great success in providing customer with a safe, secure platform to purchase tickets to some of the hottest live events across the UK. They appear to be providing a lot...
Source: ticket-compare.com
Extra Tickets? StubHub Isn't Your Only Option to Profit
StubHub is also the place for your sports tickets. If you happen to be selling your own season tickets, be sure to include the parking pass, potentially in a separate sale; StubHub is the place for parking passes. To make sure you're not holding onto your stubs after kickoff, also post them on Ticket Network and Vivid Seats, particularly if they're for a lesser-known college...
Source: www.valuepenguin.com

Social recommendations and mentions

Based on our record, StubHub seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

StubHub mentions (16)

  • HOW DO I ENSURE MY TICKETS DONT GET DECLINED
    I bought three Coldplay MOTS GA Tickets from stubhub.com at 250 dollars each. Source: 6 months ago
  • Dodgers or Angels (visiting LA)
    Go on stubhub.com and look for cheap tickets... You can find tickets for like 10-15 bucks depending on the day and team theyre playing (nosebleeds seats). Source: about 1 year ago
  • Has anyone sold Taylor Swift Tickets on Stubhub? The transfer email is sketchy "@roll.to"
    Would be nice if Stubhub would have 'stubhub.com' as their internal email domain for these so it wouldnt sketch people out. Still no email confirmation from them. Source: about 1 year ago
  • Cheap tickets for Bulls @ Clippers game
    Stubhub.com a day or two before the game. You'll find seats at good prices. Source: about 1 year ago
  • Seeking Beetlejuice tix-2
    Saw 2 tickets available at stubhub.com, but at a premium price. Source: over 1 year ago
View more

What are some alternatives?

When comparing LiveAgent and StubHub, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ticketmaster - At Ticketmaster, we strive to put fans first. Every day we're listening to your feedback and working to improve your experience before, during, and after events.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SeatGeek - Buy Event Tickets is an excellent application that helps you to buy and resell tickers to thousands of sporting events including MLS, NFL and NHL, concerts, festivals, and theaters shows.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Viagogo - We're the world’s largest secondary marketplace for tickets to live events.

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