Software Alternatives, Accelerators & Startups

LiveAgent VS nginx

Compare LiveAgent VS nginx and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

nginx logo nginx

A high performance free open source web server powering busiest sites on the Internet.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • nginx Landing page
    Landing page //
    2023-07-28

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

nginx features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

nginx videos

Nginx vs Apache Webservers: Main Differences

More videos:

  • Review - Nginx Web Hosting - 5 Best Nginx Reverse Proxy That Support Millions of Web Traffic!
  • Review - NGINX as a Reverse Proxy (listening on port 80)

Category Popularity

0-100% (relative to LiveAgent and nginx)
Customer Support
100 100%
0% 0
Web And Application Servers
Help Desk
100 100%
0% 0
Web Servers
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and nginx.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and nginx

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

nginx Reviews

13 Best XAMPP Alternatives
Nginx is an open-source, high-performance web server used by tech companies, including Pinterest, Airbnb, Cloudflare, and Zendesk. It has been called the new Apache for its ability to scale more efficiently than other web servers, and many developers prefer it because it’s easy to deploy. Nginx also integrates with many programming languages via FastCGI.
Source: thetechtian.com
7 Best Containerization Software Solutions of 2022
If your enterprise is undergoing digital transformation, the NGINX application platform can help you modernize your legacy applications and deliver new microservices‑based applications – with performance, reliability, security, and scale.
Source: techgumb.com
Apache, IIS, NGINX, GWS : What’s Your Choice?
Utilizing a specific type of virtual or physical server determines the type of web server software you use. If you prefer Microsoft, then you will prefer to use IIS (Internet Information Services / Server) by Microsoft as your primary web server application solution. If you use Linux distribution, you have other alternatives like Apache, NGINX and LiteSpeed.
Source: www.milesweb.in
10 Awesome Open Source Load Balancers
Nginx is a battle-tested piece of software written in C and initially introduced in 2004. Since then, it has grown to be an all-in-one reverse proxy, load balancer, mail proxy, and HTTP cache. It offers L7 load balancing support for HTTP, HTTPS, FastCGI, uWSGI, SCGI, Memcached, and gRPC backends. Nginx’s process worker model is highly scalable and deployed at large scales in...
10 Open Source Load Balancer for HA and Improved Performance
I know what you might be thinking. Nginx is a web server, proxy server, etc. But open-source Nginx does support a basic level of content switching & request routing distribution across multiple servers.
Source: geekflare.com

Social recommendations and mentions

Based on our record, nginx seems to be more popular. It has been mentiond 46 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

nginx mentions (46)

  • Nginx 1.26.0 Stable Released
    Can’t find any changelog other than this, > nginx-1.26.0 stable version has been released, incorporating new features and bug fixes from the 1.25.x mainline branch — including experimental HTTP/3 support, HTTP/2 on a per-server basis, virtual servers in the stream module, passing stream connections to listen sockets, and more https://nginx.org/. - Source: Hacker News / 27 days ago
  • How to securely reverse-proxy ASP.NET Core web apps
    However, it's very unlikely that .NET developers will directly expose their Kestrel-based web apps to the internet. Typically, we use other popular web servers like Nginx, Traefik, and Caddy to act as a reverse-proxy in front of Kestrel for various reasons:. - Source: dev.to / 3 months ago
  • Ask HN: Is nginx.org (the domain-name itself) gone?
    So at least the servers that host https://nginx.org are not down. - Source: Hacker News / 2 months ago
  • [06/52] Accessible Kubernetes with Terraform and DigitalOcean
    > curl www.mydomain.com Welcome to nginx! Html { color-scheme: light dark; } Body { width: 35em; margin: 0 auto; Font-family: Tahoma, Verdana, Arial, sans-serif; } Welcome to nginx! If you see this page,... - Source: dev.to / 3 months ago
  • Five Apache projects you probably didn't know about
    APISIX is an API Gateway. It builds upon OpenResty, a Lua layer built on top of the famous nginx reverse-proxy. APISIX adds abstractions to the mix, e.g., Route, Service, Upstream, and offers a plugin-based architecture. - Source: dev.to / 5 months ago
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What are some alternatives?

When comparing LiveAgent and nginx, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Apache Tomcat - An open source software implementation of the Java Servlet and JavaServer Pages technologies

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Apache HTTP Server - Apache httpd has been the most popular web server on the Internet since April 1996

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Traefik - Load Balancer / Reverse Proxy