LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 179+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 14-day trial now, no contracts or credit card required.
|Pricing URL||Official LiveAgent Pricing|
|Details $||freemium $15.0 / Monthly (Ticket)|
|Pricing URL||Official HelpScout Pricing|
|Details $||paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)|
|Live Chat Support||Yes|
|Live Chat & In-App-Messaging||Yes|
|Call Analytics and Reporting||Yes|
|Reports & analytics||Yes|
|Customer Feedback Widget||Yes|
|Help desk & requests management||Yes|
|Social Media Integrations||Yes|
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Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on Reddit, HackerNews and some other platforms. They can help you identify which product is more popular and what people think of it.
Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. - Source: Reddit / about 2 months ago
Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. - Source: Reddit / 11 months ago
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