Software Alternatives & Reviews

LiveAgent VS Evernote

Compare LiveAgent VS Evernote and see what are their differences

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Evernote logo Evernote

Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • Evernote Landing page
    Landing page //
    2023-10-18

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Evernote features and specs

No features have been listed yet.

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Evernote videos

10 Reasons why You Should Be Using Evernote in 2019

More videos:

  • Review - スキャンアプリ Evernote Scannable Review
  • Review - Evernote Food app review for iPhone 4s
  • Review - Best Handwriting Note Taking App to use with Evernote 2018 | Penultimate vs ZoomNotes vs Noteshelf2
  • Review - Skitch Screen Capture & Annotation, from Evernote for Everyone
  • Tutorial - How to Use Skitch for Screenshots for Internet Marketing & More
  • Review - how I get organized with Evernote
  • Tutorial - iPadagogy - App Review - Skitch Video Tutorial

Category Popularity

0-100% (relative to LiveAgent and Evernote)
Customer Support
100 100%
0% 0
Note Taking
0 0%
100% 100
Help Desk
100 100%
0% 0
Task Management
0 0%
100% 100

Questions and Answers

As answered by people managing LiveAgent and Evernote.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Evernote. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and Evernote

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Evernote Reviews

  1. If you're someone who likes to keep everything in order and easily accessible, you'll want to check out the Evernote app. This app is designed to help you keep track of all your notes, ideas, and to-do lists in one place, and it does so with style.

    From my experience using the app, I found that it's incredibly user-friendly and has a sleek design. You can easily create notes, organize them into notebooks, and even add tags to make it easier to find what you're looking for later on. Whether you're a student trying to keep track of your class notes or a busy professional juggling multiple projects, Evernote has you covered.

    🏁 Competitors: Notion
    👍 Pros:    High capabilities|Supports multiple languages|Syncs|Easy integration
    👎 Cons:    Free plan with limited options|Syncing issue
  2. Intuitive Software

    The thing that I personally like about Evernote is that before I have used word as my note taking application, than on my smartphone I have had used Google Keep and so my notes were just unorganized mess. But with Evernote now I can have my notes at one place and unified. Also the fact that I can log to another device and my notes are "just there" is really nice. And also I like graphics user interface of Evernote.

    👍 Pros:    Easy to use|Saves a ton of time|Sync across all my devices|Chrome extension available
    👎 Cons:    Few webpages takes time to load|Paid plan to use on multiple devices

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Evernote is a note-taking tool with fantastic web-clipping capabilities. This handy app lets you clip, save, and sync notes from anywhere on the web to all your devices.
Source: clickup.com
The 6 best note-taking apps in 2024
Not only is Joplin the best open source note-taking app on our list, but it's also the best free Evernote alternative too. For a number of reasons I'll explore below, I don't feel Evernote merits a spot on this list right now; however, because Evernote has been such a staple of the note-taking app space, most other apps compete by trying to be different. OneNote is awesome,...
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
That being said, the paid version of Evernote still does what it does well, especially if you’re one of those users who has stuck with it for a while. The basic look and feel of the web app hasn’t changed much, although the homepage now shows recent notes, a scratch pad, and recently captured websites. (The homepage can be personalized with other widgets if you have a paid...
The best encrypted note taking apps
Evernote: Evernote is incredibly popular, compatible across many devices, and easy-to-use. The company introduced many of the modern rich text processing features all note-taking apps use today, such as embeddings, pinned or favorite notes, and simple tagging and organization tools for individual notes. It provides simple synchronization across devices and mobile apps.
Source: www.skiff.com
15 Best Notability Alternatives 2022
You can make your notes more memorable by adding images, text, scans, audio, PDFs, and other files with Evernote, just like Notability. Evernote helps you plan your schedule or create and assign tasks with reminders and due dates.

Social recommendations and mentions

Based on our record, Evernote seems to be more popular. It has been mentiond 63 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

Evernote mentions (63)

View more

What are some alternatives?

When comparing LiveAgent and Evernote, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Standard Notes - A safe place for your notes, thoughts, and life's work