LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
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LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
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LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
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Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
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Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
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As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
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Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
While Asana is a robust task management and project planning tool, in my experience, it falls slightly short when compared to Trello, particularly in terms of user-friendliness and simplicity. Asana offers a variety of features such as multiple project views (list, board, timeline, calendar), custom fields, and reporting tools, which can be highly beneficial for complex project management. However, I found that the learning curve can be steep, especially for team members not familiar with this type of software. The interface, while feature-rich, can feel a bit cluttered and overwhelming for new users. On the other hand, Trello shines in its simplicity and straightforward design. The visual card and board system is intuitive and easy to grasp, making it a more accessible tool for team members of varying tech proficiency levels. Additionally, Trello's user interface is cleaner and more streamlined, which contributes to an overall more enjoyable user experience.
In terms of collaboration, both tools provide good collaborative features like commenting, tagging, and task assignment. However, I appreciate Trello's flexibility with its Power-Ups, allowing integration with a wide array of apps which enhances its functionality. In conclusion, while Asana is a powerful tool with extensive features, I prefer Trello for its ease of use, simplicity, and intuitive design. However, I do see the value of Asana for larger teams or more complex projects.
Asana is a popular project management tool that has a lot to offer. It is fast and versatile, making it easy for individuals and teams to collaborate and get things done. The interface is clean and user-friendly, and there are plenty of features to help you organise and track your projects.
However, while Asana is a good tool, it is not the best on the market. One of its main weaknesses is its lack of advanced reporting and analysis capabilities. It can be challenging to get a comprehensive view of your projects and how they are progressing, especially if you have a large number of them.
Another issue is the cost. Asana can be expensive for teams with a lot of members, especially when compared to other project management tools that offer similar features at a lower price point.
Asana is a very representative app for the work environment I'm a part of with team members and users it's stellar for: • To manage it on the web and portable devices • With option and manageability on the web • To set up projects and invite team members. • The projects have a roadmap to know the displacement of each activity. • Tasks can contain subtasks to keep track of work • Allows granting tasks, define expiration periods. • Effective and useful for adding files, making comments, and tags.
Based on our record, Asana seems to be more popular. It has been mentiond 86 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Asana.com — Free for private project with collaborators. - Source: dev.to / 3 months ago
Asana: Another project management tool that provides task assignment and progress tracking features. [Official Website]. - Source: dev.to / 4 months ago
You could check out Asana, Monday, ClickUp and GoodDay for example (I use the latter). Source: 6 months ago
For most teams who don't have the option to subscribe to popular Project Management apps like JIRA, Asana, ClickUp, or Monday, you can make use of GitHub's issue management system to track the bugs in your application. - Source: dev.to / 8 months ago
Asana is the gold standard when it comes to a project management tool, allowing teams to organize tasks, track progress, and keep everyone on the same page. With a focus on visual task management, Asana enables you to map out all your projects in customizable boards, lists, or timeline views, with deadlines and dependencies all there to see. Not only that, but teams can extend Asana's functionality even further by... - Source: dev.to / 8 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Wrike - Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Basecamp - A simple and elegant project management system.