Software Alternatives, Accelerators & Startups

Listly.io VS Freshdesk

Compare Listly.io VS Freshdesk and see what are their differences

Listly.io logo Listly.io

Turn Webpages into Excel in Seconds! Accessible, structured data at your fingertips. No code is necessary. Whether you're collecting job listings, descriptions, shipping info, you name it, from any website; Try Listly to get data within clicks

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • Listly.io Landing page
    Landing page //
    2022-08-17

Listly is a web scraping service designed to make data collection easier for everyone. With Listly, you can convert any website into structured data at your fingertips. You can convert any website into a single spreadsheet as much as you want. Listly offers 1 page → 1 excel conversion service for free, so give Listly a try and put all of the following tips into practice now.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Listly.io

Website
listly.io
$ Details
freemium $90.0 / Monthly (9000URLs)
Platforms
Browser
Release Date
2018 April

Listly.io videos

Listly.io

More videos:

  • Tutorial - Install Listly
  • Tutorial - Extracting Multiple Pages at once
  • Demo - Auto-Scroll to load more data

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Listly.io and Freshdesk)
Web Scraping
100 100%
0% 0
Customer Support
0 0%
100% 100
Data Extraction
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Listly.io and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Listly.io and Freshdesk

Listly.io Reviews

  1. Web scraping with no code

    I really like the extension and its functionalities (Tabs, Parts, Scheduler). The group extraction helps me to get more data from several links. It has a basic plan so feel free to try it.

    🏁 Competitors: Agenty
    👍 Pros:    Free basic plan|Good functionality|Strong css selector generation|Extract multiple parts of page|Scheduler
    👎 Cons:    Ui could be a bit more user friendly|Improving performance
  2. Fast and intelligent web scraping

    I've been using Listly for the last year and it helped me a lot to collect the data I need. The fact that it precisely finds out the relevant data on a given web page is astonishing. Literally within three clicks your data is at your hand and you are ready to go.

    🏁 Competitors: NoCoding Data Scraper
    👍 Pros:    Useful free plan|Easy to use|Scheduler|Email notifications|Scraping pages behind login|Good guides and tutorials
    👎 Cons:    Pricing|Cannot use more frequent scheduler (i.e: every hour)|Cannot export all data at once in logs
  3. Perfect! No-code tool recommendation

    It can be used for work even with free functions. Thanks to LISTLY, I can get off work quickly.

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Listly.io mentions (0)

We have not tracked any mentions of Listly.io yet. Tracking of Listly.io recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Listly.io and Freshdesk, you can also consider the following products

import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zyte - We're Zyte (formerly Scrapinghub), the central point of entry for all your web data needs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.