Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Link Shell Extension. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you have games without installers you can create hardlink copies elsewhere on the same drive. It won't take any extra HD space and keeps the files safe regardless of what happens to the torrent directory Https://en.wikipedia.org/wiki/Hard_link Https://schinagl.priv.at/nt/hardlinkshellext/hardlinkshellext.html. Source: about 1 year ago
Linux folks are used to using symbolic links but if you're on Windows (been a while for me) you can use this to make a symbolic link to your game folder, that's what I've done in the past. Just delete the folder is assumes is your game folder, right-click and create a link there after you've copied your game folder. Source: about 1 year ago
Get Link Shell Extension from here: https://schinagl.priv.at/nt/hardlinkshellext/hardlinkshellext.html . It adds context menu to right-click, where you can create various types of symbolic link/junctions. It also integrates easy handling of removing those links. Alternatively, you will need to manually use a "mklink" Windows command, mklink /J "C:\LinkToFolder" "C:\Users\Name\OriginalFolder" and later you will... Source: over 1 year ago
Windows NTFS does support symbolic links. Link Shell Extension will add them to the Explorer right-click context menu for easier usage. Source: over 1 year ago
Also if you don't want to have another copy of a 5GB folder you could just make a symbolic link to the original 0000 folder. (Use https://schinagl.priv.at/nt/hardlinkshellext/hardlinkshellext.html it's super easy. Right click original 0000 folder pick as source, drop 0000 folder as a symbolic link on the other folder). Source: over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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