Software Alternatives, Accelerators & Startups

LetterStream VS Zendesk

Compare LetterStream VS Zendesk and see what are their differences

LetterStream logo LetterStream

Use our website to get your mailing out quickly. We offer First-Class Mail and postcards, Standard Mail also known as Marketing Mail, Certified Mail and FedEx overnight letters. Visit our website: LetterStream.com to get started today!

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Not present

LetterStream is a leading provider of printing and mailing services, specializing in helping businesses and organizations of all sizes streamline their printing and mailing processes. We print and mail letters for businesses, homeowner associations, municipalities, non-profits and consumers through our easy-to-use online web portal. This helps to save countless hours and needless trips to the post office or office supply store, and you can conveniently do it from your office, home or when you're on the go.

  • Zendesk Landing page
    Landing page //
    2024-05-06

LetterStream videos

How to use LetterStream to mail your dispute letters

More videos:

  • Review - LetterStream Certified Mail
  • Review - Send Certified Mail From The Comfort of Your Home With LetterStream

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to LetterStream and Zendesk)
CRM
1 1%
99% 99
Customer Support
0 0%
100% 100
Direct Mail
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing LetterStream and Zendesk.

Who are some of the biggest customers of your product?

LetterStream's answer

Our dedicated list of clients includes a wide range of businesses and organizations, including Fortune 500 companies, small businesses, non-profit organizations, government agencies, HOA’s and more. There is no business too big or too small for us to take on. We value the trust our clients place in us and strive to provide exceptional customer service. Each time, every time.

Why should a person choose your product over its competitors?

LetterStream's answer

Our commitment to excellence, advanced technology and our exceptional customer service set us apart from our competitors. We offer a user-friendly website with tracking capabilities and an array of mailing options, that allow businesses to effortlessly streamline their mailing and printing needs. You have access to create, upload, print and mail your jobs without the hassle of going to the post office.

What makes your product unique?

LetterStream's answer

LetterStream takes all the work out of mail by offering comprehensive printing, mailing, and document solutions that is secure and compliant to businesses across the nation. Our process is simple, yet fast. You upload your files, we print, insert and provide your mail to USPS or FedEx for mailing or shipping. No supplies needed and no trips to the post office are necessary. A fast, efficient and reliable turnkey solution to your printing and mailing needs!

How would you describe your primary audience?

LetterStream's answer

LetterStream's primary audience is any company, no matter how big or small, that need to send printed jobs through First-class mail or Certified mail via the USPS or FedEx. We work with a diverse client base spanning various industries. From businesses and nonprofit organizations to government agencies, legal firms, property management companies and homeowner associations, our clients represent a broad spectrum of sectors.

What's the story behind your product?

LetterStream's answer

LetterStream began in 2003 and has been changing the print and mail industry ever since. With over 25+ years of experience in printing and mailing, the founders of LetterStream began the company with the intent to provide valuable assistance to clients and customers for their mailing and billing needs. LetterStream's attention to quality and accuracy has driven us to implement a broad array of quality assurance systems to maximize customer satisfaction. These systems, coupled with our extensive use of technology, has enabled us to provide our customers with unparalleled service and accuracy in document handling.

Which are the primary technologies used for building your product?

LetterStream's answer

Through our customer portal, you can conveniently track the status of your files, monitor their processing stages, and access important details such as delivery tracking numbers and mailing dates. This real-time tracking feature empowers you with up-to-date information, giving you peace of mind and the ability to stay informed about the progress of your mailings.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare LetterStream and Zendesk

LetterStream Reviews

We have no reviews of LetterStream yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than LetterStream. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LetterStream mentions (1)

  • only online communication?
    Be hapy they are saving you money. Our old mgt company was charging us $5 for each violation letter they sent out. We literally could download the letters and upload them to letterstream.com and they would of cost us $1. Other board members who are older than me out voted me and we kept on paying them $5 per letter, added upto $1200 last year. About $8 per SFH. Would you want to pay that? Thank goodness we now... Source: 11 months ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing LetterStream and Zendesk, you can also consider the following products

Mailform - Mailform is the easiest way to print and mail documents online.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PostSeal - Quick and easy way to send real letters, forms or documents from your phone, tablet or computer.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mail A Letter - Mail A Letter.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!