Software Alternatives, Accelerators & Startups

Kubernetes VS Freshdesk

Compare Kubernetes VS Freshdesk and see what are their differences

Kubernetes logo Kubernetes

Kubernetes is an open source orchestration system for Docker containers

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Kubernetes Landing page
    Landing page //
    2023-07-24
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Kubernetes videos

Kubernetes in 5 mins

More videos:

  • Review - Kubernetes Documentation
  • Review - Module 1: Istio - Kubernetes - Getting Started - Installation and Sample Application Review
  • Review - Deploying WordPress on Kubernetes, Step-by-Step

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Kubernetes and Freshdesk)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
DevOps Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Kubernetes and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kubernetes and Freshdesk

Kubernetes Reviews

The Top 7 Kubernetes Alternatives for Container Orchestration
Rancher RKE is an interface to the command line for Rancher Kubernetes Engine (RKE) and OpenShift. Both are software tools employed to deploy Kubernetes, an open source project that manages containers on several hosts.
Kubernetes Alternatives 2023: Top 8 Container Orchestration Tools
Azure Kubernetes Service is a container orchestration platform that offers secure serverless Kubernetes. AKS helps to manage Kubernetes clusters and makes deploying containerized applications so much easier. In addition to that, it provides automatic configuration of all Kubernetes nodes and master.
Top 12 Kubernetes Alternatives to Choose From in 2023
Google Kubernetes Engine (GKE) is a prominent choice for a Kubernetes alternative. It is provided and managed by Google Cloud, which offers fully managed Kubernetes services.
Source: humalect.com
Docker Swarm vs Kubernetes: how to choose a container orchestration tool
In this article, we explored the two primary orchestrators of the container world, Kubernetes and Docker Swarm. Docker Swarm is a lightweight, easy-to-use orchestration tool with limited offerings compared to Kubernetes. In contrast, Kubernetes is complex but powerful and provides self-healing, auto-scaling capabilities out of the box. K3s, a lightweight form of Kubernetes...
Source: circleci.com
Docker Alternatives
An open-source code, Rancher is another one among the list of Docker alternatives that is built to provide organizations with everything they need. This software combines the environments required to adopt and run containers in production. A rancher is built on Kubernetes. This tool helps the DevOps team by making it easier to testing, deploying and managing the...
Source: www.educba.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Kubernetes seems to be a lot more popular than Freshdesk. While we know about 295 links to Kubernetes, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kubernetes mentions (295)

  • Top 5 Docker Alternatives for Software Developers in 2024
    Kubernetes, also known as "K8s," is a container orchestration tool developed by Google. It is used to automate the deployment, scaling, and management of containerized applications. Docker and Kubernetes can be combined for better container management. - Source: dev.to / about 9 hours ago
  • A beginners guide to Kubernetes with Docker
    Follow the installation guide on the Kubernetes website. - Source: dev.to / 4 days ago
  • Automating the Building of VMs with Packer
    Learning new tools like Kubernetes and explore different ways of installing it, experimenting with various plugins, etc. If these tools are installed natively on the host and something goes wrong, it might require resetting the host. - Source: dev.to / 7 days ago
  • Getting my feet wet with Kubernetes
    Recently, I’ve spent some time playing around with Kubernetes (K8s). Having never used it before, I gave it my humble first try. I used it as part of a project where I wanted to use self host some tools on a VPS and write some server code for some life automations and potentially a blog in the future. You can find the Github Repo for the project at the time of writing for it here. - Source: dev.to / 12 days ago
  • Awesome List
    Kubernetes - An open-source system for automating deployment, scaling, and management of containerized applications. Kubernetes Documentation - Official documentation. - Source: dev.to / 12 days ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Kubernetes and Freshdesk, you can also consider the following products

Rancher - Open Source Platform for Running a Private Container Service

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Docker - Docker is an open platform that enables developers and system administrators to create distributed applications.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Helm.sh - The Kubernetes Package Manager

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!