Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Kubernetes seems to be a lot more popular than Freshdesk. While we know about 295 links to Kubernetes, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Kubernetes, also known as "K8s," is a container orchestration tool developed by Google. It is used to automate the deployment, scaling, and management of containerized applications. Docker and Kubernetes can be combined for better container management. - Source: dev.to / about 9 hours ago
Follow the installation guide on the Kubernetes website. - Source: dev.to / 4 days ago
Learning new tools like Kubernetes and explore different ways of installing it, experimenting with various plugins, etc. If these tools are installed natively on the host and something goes wrong, it might require resetting the host. - Source: dev.to / 7 days ago
Recently, I’ve spent some time playing around with Kubernetes (K8s). Having never used it before, I gave it my humble first try. I used it as part of a project where I wanted to use self host some tools on a VPS and write some server code for some life automations and potentially a blog in the future. You can find the Github Repo for the project at the time of writing for it here. - Source: dev.to / 12 days ago
Kubernetes - An open-source system for automating deployment, scaling, and management of containerized applications. Kubernetes Documentation - Official documentation. - Source: dev.to / 12 days ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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