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Keap VS RingCentral

Compare Keap VS RingCentral and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s affordable, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. sponsored
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Keap logo Keap

Grow Sales. Save Time. Get Organized.

RingCentral logo RingCentral

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
  • Keap Landing page
    Landing page //
    2023-10-11

Wish you had eight arms? Us too. That’s why we built Keap. Our CRM and sales and marketing tools help you get more done with less work so you can grow your business.

  • RingCentral Landing page
    Landing page //
    2023-08-20

We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there.

Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's what we call collaborative communications, and it’s at the heart of everything we do.

With our flexible, cost-effective cloud communications and collaboration solutions, we’ve created the ideal workplace, where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, we build solutions for every business, no matter how big or small.

Keap features and specs

  • Comprehensive CRM Integration
    Keap offers robust CRM functionalities, allowing businesses to manage contacts, tasks, and communications seamlessly in one platform.
  • Automation Capabilities
    Keap provides powerful automation tools for marketing and sales, helping businesses save time by automating repetitive tasks such as follow-ups and email campaigns.
  • User-Friendly Interface
    The platform is designed with a user-friendly interface that makes it easy for users of all technical levels to navigate and utilize its features effectively.
  • Email Marketing
    Keap includes robust email marketing features, allowing businesses to create, send, and track email campaigns with ease.
  • Support and Resources
    Keap offers extensive customer support and a wealth of resources, including tutorials, webinars, and a dedicated customer success team.

Possible disadvantages of Keap

  • Pricing
    Keap can be expensive, particularly for small businesses or startups with limited budgets, as its plans may be costlier compared to other CRM solutions.
  • Learning Curve
    Despite its user-friendly interface, Keap has a learning curve, especially for those who are new to CRM software or marketing automation.
  • Limited Customization
    Some users may find the customization options limited, particularly when compared to more flexible CRM systems that allow for extensive customization.
  • Email Limits
    There are limits on the number of emails that can be sent per month depending on the plan, which might be restrictive for businesses with large email marketing needs.
  • Reporting
    The reporting and analytics features, while functional, may not be as advanced or detailed as those offered by specialized analytics tools or higher-end CRM systems.

RingCentral features and specs

  • Comprehensive Features
    RingCentral offers a wide range of features, including voice, video, messaging, and collaboration tools, making it a one-stop solution for communication needs.
  • Scalability
    The platform is highly scalable, allowing businesses of all sizes to adapt the service to their needs without compromising on functionality or performance.
  • Easy Integration
    RingCentral seamlessly integrates with numerous third-party applications like Google Workspace, Microsoft 365, and Salesforce, enhancing overall productivity.
  • Reliable Uptime
    RingCentral offers a robust and reliable service with high uptime, ensuring that communication channels are consistently available.
  • User-friendly Interface
    The platform is designed with an intuitive and user-friendly interface, making it easy for users to navigate and manage their communication needs.

Possible disadvantages of RingCentral

  • Cost
    RingCentral's pricing can be higher compared to other communication platforms, which might be a concern for smaller businesses on a tight budget.
  • Complex Setup
    Despite its user-friendly interface, the initial setup and configuration can be complex for users who are not tech-savvy.
  • Customer Support
    Some users have reported that customer support can be slow and not always helpful, which can be problematic in resolving urgent issues.
  • Limited Customization
    While RingCentral offers a lot of features, there is limited scope for customization to tailor the service exactly to unique business needs.
  • Occasional Performance Issues
    Users have occasionally experienced glitches and performance issues, particularly during peak usage times.

Analysis of Keap

Overall verdict

  • Keap is generally good for small to medium-sized businesses looking for an all-in-one solution for CRM and marketing automation. It is particularly beneficial for businesses that want to automate repetitive tasks and enhance customer communication without dealing with complex software.

Why this product is good

  • Keap is considered a strong option in the CRM and marketing automation space due to its user-friendly interface, robust automation capabilities, and suite of tools that help small businesses manage their customer relationships more effectively. It offers lead management, email marketing, invoicing, appointment scheduling, and more, which can help streamline business operations.

Recommended for

    Small to medium-sized businesses, entrepreneurs, and sole proprietors who need a comprehensive platform for managing customer relationships and automating marketing tasks. It is especially valuable for businesses looking to grow their customer base and improve operational efficiency.

Analysis of RingCentral

Overall verdict

  • Overall, RingCentral is a reputable and effective communication platform that meets the needs of modern businesses looking for an all-in-one solution. While it may be more expensive than some alternatives, the range of features and overall performance justify the cost for many users.

Why this product is good

  • RingCentral is considered a solid choice for cloud-based communication solutions due to its comprehensive suite of features that include voice, video, messaging, and collaboration tools. The platform is known for its reliability, scalability, and ease of integration with other business applications. Users appreciate its intuitive interface and strong customer support, making it suitable for businesses of various sizes.

Recommended for

    RingCentral is particularly recommended for small to large businesses seeking an integrated communication and collaboration platform. It is ideal for companies with remote teams who require a reliable, unified system that supports mobile and desktop use. Additionally, businesses looking for advanced features like video conferencing, call center management, and CRM integrations will find RingCentral highly beneficial.

Keap videos

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RingCentral videos

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RingCentral Review: Getting Started Demo & Tutorial

More videos:

  • Review - RingCentral VOIP Phone System Review 2020 - RingCentral reviews 2020

Category Popularity

0-100% (relative to Keap and RingCentral)

Keap

RingCentral

CRM
100 100%
CRM
0% 0
VoIP
0 0%
VoIP
100% 100
Email Marketing
100 100%
Email Marketing
0% 0
Communication
0 0%
Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Keap and RingCentral

Keap Reviews

13 Best Email Marketing Software for Businesses in 2022
The downside of InfusionSoft is the complex system they have. When you compare it with other similar tools, you realize that it is super difficult to learn and put into implementation. Even a simple task such as sending a newsletter is very complicated. InfusionSoft is super expensive, so you need to decide whether you need its high-performing technical capabilities or not.
Source: thenextscoop.com
Top 21 Salesforce’s Competitors and Alternatives
Keap offers marketing and sales software for small businesses. For 20 years, Keap empowered entrepreneurs by helping them manage customer relationships and leverage email marketing to grow sales. The company has around 650 employees and generates over $100 million annually.
Source: bstrategyhub.com
7 Salesforce Alternatives You Need To Check Out Now
The mobile version of InfusionSoft is quite efficient and encompasses only the basic levels of marketing sales features and a simple payments integration. It further offers the convenience of accessing your sales and marketing data on the go.
Source: sprout24.com
The 36 Best Marketing Automation Tools to Use in 2020
Keap is a platform built for solopreneurs and small service businesses. It offers useful automation features for service businesses. Still, It lacks some crucial features like product messaging and integrations with tools like Segment.com and Stripe, to be a viable choice for a software company.
Source: encharge.io
6 HubSpot Alternatives You Should Switch To Now
CRM: Manage your important data on leads and customers all in one place, the handy Infusionsoft dashboard. If you use Infusionsoft’s marketing and sales automation, this information is viewable on the CRM dashboard as well.
Source: www.emarketinghacks.com

RingCentral Reviews

Teliqon vs RingCentral: Business Communication Simplified
Business SMS, MMS and messaging APIs are integrated into the RingCentral communications ecosystem and typically tied to RingCentral numbers and accounts. SMS availability and automation depend on regional telecom rules, compliance registration and messaging policies.
Source: teliqon.io
10 Best AI Virtual Receptionists In 2026 (Here’s My Top 10)
I started using RingCentral’s voice-driven receptionist three months back. The conversational AI has been able to resolve more than half of our inbound queries instantly. It included 100 AI-handled call minutes each month. But additional call minutes were billed at $0.50/minute.
Source: www.trustfirms.com
Top 10 Webex alternatives in 2024
With integrated workplace communication features, RingCentral has evolved to be a popular Webex alternative. It has Glip, which is exclusively designed to promote team collaboration through video, voice, chat, and more. Other than that, it is also a leading cloud-based phone system provider with advanced call handling and management features.
Source: www.rocket.chat
12 Best Self-hosted Chat Platforms For Team Communication
RingCentral is a cloud-based communication and collaboration platform that was first founded in the year 2015.
Source: www.mirrorfly.com
The 19 Best Call Center Software (& Features You Need) in 2022
RingCentral is a flexible cloud-based phone system that supports desktop and mobile users. One unique feature it provides is "RingOut," which enables one-touch calling from any phone or internet-enabled computer. Additionally, RingCentral has powerful call delegation and answering rules so you can be sure calls are routed to the right individual.
Source: blog.hubspot.com

Social recommendations and mentions

RingCentral might be a bit more popular than Keap. We know about 3 links to it since March 2021 and only 3 links to Keap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Keap mentions (3)

  • Looks Like Active Campaign is Going Through Some Drama
    The competitors like Groundhogg and Keap are going to get some "switchers". Folks looking to stay on a budget, especially in times of economic uncertainty are going to look for good alternatives. Source: over 3 years ago
  • What are some of your favorite tools?
    Here's a few: • BuzzSumo - a great tool for getting content insights on any topic (content strategy, influencer marketing, etc.) • ActiveCampaign - CRM, marketing, and e-mail marketing automation for e-com, B2C AND B2B • Keap - simple automation for sales and marketing • Bitrix24 - good CRM for beginners (solid free plan). Source: over 4 years ago
  • How to get started with CRM automation (with 3 no-code workflow ideas) 👥
    Keap offers an e-mail marketing and sales platform for small businesses, including products to manage and optimize the customer lifecycle, customer relationship management, marketing automation, lead capture, and e-commerce. The Keap node and Keap Trigger node allow you to manage companies, contacts, contact notes and tags, ecommerce orders and products, emails, and files. - Source: dev.to / almost 5 years ago

RingCentral mentions (3)

  • Small Business help
    Systems like 8x8/RingCentral/Vonage or even Voip.ms might be ideal for you. Source: almost 5 years ago
  • Which international call tracking software ?
    I saw www.calltrackingmetrics.com ; ringcentral.com ; twilio.com ; Zadarma. At this moment it seems that calltrackingmetrics seems to be the first solution I would try because they put in front of their ads the fact to track with google ads. Twilio seems to be too much complex to use and they don't have an iPhone app ; ringcentral I don't know and Zadarma seems good. Source: about 5 years ago
  • Business Phone Number: Need Help
    I use unitelvoice.com. It works fine has an app and can forward to my cell number. Used to use ringcentral.com it was fine when it worked but support was crap. Source: over 5 years ago

What are some alternatives?

When comparing Keap and RingCentral, you can also consider the following products

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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