Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Kali Linux should be more popular than Freshdesk. It has been mentiond 42 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Thanks. It was downloaded from official kali.org website. Source: 11 months ago
Step 1: download the Kali image from kali.org Step 2: burn the image with Rufus app (windows) on a pen-drive (16gb would be a good choice). Source: 11 months ago
Hi, thanks for the reply (: I just mentioned in the 1st comment above that I actually had some trouble burning the iso into my pen usb since the windows firewall assumed some files as trojan. I don't know if they're really trojan ( and why would an operative system would have been built by trojan since I downloaded it from kali.org ) or if windows firewall is just too above of it's head. Source: 11 months ago
I think you're in over your head tbh. I wouldn't fret about getting haxxed or anything. I mean we could spend all day talking about all the ways you could, but if you got the iso from kali.org and used best practices shown on their website, you'll be fine. Source: 12 months ago
From what it looks like, you’re unable to resolve http://kali.org so this should fix it after you restart the service from the command I provided above. Let me know 👍🏼. Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Parrot OS - The best choice for security experts, developers and crypto-addicted people.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
BlackArch - BlackArch Linux is an Small Arch Linux iconArch Linux -based distribution for penetration testers...
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Bugtraq - Bugtraq system offers the most comprehensive distribution, optimal, and stable with automated...
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.