Software Alternatives & Reviews

Kali Linux VS LiveAgent

Compare Kali Linux VS LiveAgent and see what are their differences

Kali Linux logo Kali Linux

Kali Linux is a Debian-derived Linux distribution designed for digital forensics and penetration...

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Kali Linux Landing page
    Landing page //
    2022-10-30
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Kali Linux

Website
kali.org
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Kali Linux features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Kali Linux videos

Kali Linux Review & Walkthrough | NEW Undercover Mode | 2019.4 Update | (Linux Beginners Tutorial)

More videos:

  • Review - Kali Linux 2020.1 | The Best Linux Distro For Hacking
  • Review - KALI LINUX : THE BEST DISTRO FOR PENTESTING!

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Kali Linux and LiveAgent)
Operating Systems
100 100%
0% 0
Customer Support
0 0%
100% 100
Linux
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Kali Linux and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Kali Linux and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kali Linux and LiveAgent

Kali Linux Reviews

The best Linux distributions (operating systems)
Kali Linux is often referred to as Hacker Linux. In fact, the main task of the operating system is security. Kali Linux provides numerous features for testing and maintaining computers, networks, and systems. Vulnerabilities are identified and lost data can be quickly recovered. However, users must have prior knowledge for the best possible results. Accordingly, more...
Source: www.ionos.com
Best Top 20 Ubuntu Linux Alternatives (Pros and Cons)
Kali Linux is a Linux distribution, that was created purely for the purpose of penetration testing and ethical hacking. Kali Linux is Debian-based Linux distribution that is maintained by top feature security.
Best Secure Linux Distros for Enhanced Privacy & Security
There’s a Kaili Linux training suite available called Kali Linux Dojo, where users can learn how to customize their own Kali ISO and learn the basics of pentesting. All of these resources are available on Kali’s website, free of charge. Kali Linux also boasts a paid-for pentesting course that can be taken online, with a 24-hour certification exam. Once you pass this exam,...
Top 10 Most Secure Linux Distros for Personal Use
You can use Kali Linux via a USB stick or DVD, so this distro is quite easy to use, like the Tails distro mentioned earlier in the list. Kali Linux is compatible with both 32- and 64-bit systems. Apart from that, the basic requirements of Kali Linux are 512 MB of RAM and 10 GB of hard disk space. According to multiple surveys, developers consider Kali Linux to be one of the...
Source: linuxhint.com
Best Kali Linux Alternatives
A system based on security is a great approach for hackers, as it can immediately detect any defects and weaknesses in a computer or network. Linux is the most commonly used operating system among hackers. Various Linux hacking distributions consist of several tools used to improve the security of the network. Kali Linux is one of the best distributions, and alternative...
Source: linuxhint.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, Kali Linux seems to be more popular. It has been mentiond 42 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kali Linux mentions (42)

  • Windows 10 finds Viruses in Kali Linux iso or VM image
    Thanks. It was downloaded from official kali.org website. Source: 11 months ago
  • Resources needed.
    Step 1: download the Kali image from kali.org Step 2: burn the image with Rufus app (windows) on a pen-drive (16gb would be a good choice). Source: 11 months ago
  • I have 2 versions of python (python3 and 3.11) and i can't seem to uninstall any of them ( i don't run kali on vmware)
    Hi, thanks for the reply (: I just mentioned in the 1st comment above that I actually had some trouble burning the iso into my pen usb since the windows firewall assumed some files as trojan. I don't know if they're really trojan ( and why would an operative system would have been built by trojan since I downloaded it from kali.org ) or if windows firewall is just too above of it's head. Source: 11 months ago
  • Desperate for advise! I’m a greenhorn.
    I think you're in over your head tbh. I wouldn't fret about getting haxxed or anything. I mean we could spend all day talking about all the ways you could, but if you got the iso from kali.org and used best practices shown on their website, you'll be fine. Source: 12 months ago
  • No gui and unable to fetch
    From what it looks like, you’re unable to resolve http://kali.org so this should fix it after you restart the service from the command I provided above. Let me know 👍🏼. Source: about 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Kali Linux and LiveAgent, you can also consider the following products

Parrot OS - The best choice for security experts, developers and crypto-addicted people.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BlackArch - BlackArch Linux is an Small Arch Linux iconArch Linux -based distribution for penetration testers...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bugtraq - Bugtraq system offers the most comprehensive distribution, optimal, and stable with automated...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.