Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Jszip. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You can use a lib named JSZip : https://stuk.github.io/jszip/ You can add binary data (your audio slice) inside a zip like that. Source: 10 months ago
The ZIP file functionality was implemented using jszip - I'd originally wanted to download the files directly to a folder on the user's filesystem (coming from a scripting background) but turns out unrestricted filesystem access like that isn't something that browsers can do (at least from my limited research). Source: about 1 year ago
Your site went down for maintenance in the middle of my exploring, but here's some feedback so far. 1) The exports (CSV, PDF, etc) should probably include my username and Banano address. Right now there doesn't appear to be any indication of who a downloaded report is tied to. 2) Why do you let me download the database, including column names? If I was an attacker, I could use this to understand your DB layout... Source: over 1 year ago
It uses other utility libraries like Lodash, JSZip and SortableJS. JSZip is used to package the user interface markup into HTML files and other required JavaScript files for a Marketplace App boilerplate in a compressed format and download them from the browser. - Source: dev.to / almost 2 years ago
JSZip - JSZip is a javascript library for creating, reading and editing .zip files, with a lovely and simple API. - Source: dev.to / over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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