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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Jrnl.sh might be a bit more popular than Freshdesk. We know about 16 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Jrnl This is a command line journaling application. https://jrnl.sh/en/stable/. - Source: Hacker News / 2 months ago
Https://jrnl.sh/en/stable/ I feel like this tool is similar in spirit to this idea. - Source: Hacker News / 12 months ago
Another one interesting for power users is journal (https://jrnl.sh/en/stable/) Which allows to store daily notes or one-off quite quickly. Support asking questions and such. Source: over 1 year ago
I want jrnl, which is GPLv3 and first released in 2013, to be on Debian. It is not there on flathub either. Source: almost 2 years ago
I tried [jrnl](https://jrnl.sh/en/stable/) but got confused with adding entries in different config files. I love the idea that I can type jrnl or a short command and add a note but im looking for something with more features. Source: almost 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Day One - A simple journal application for the Mac, iPhone, and iPad. AboutTo learn more about Day One, see these two excellent reviews . PublishPublish is not available in Day One 2.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Journey - A diary that keeps your private memories forever.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Daylio - Daylio enables you to keep a private diary without having to type a single line.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!