Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, jQuery should be more popular than Freshdesk. It has been mentiond 102 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I was building a quick frontend to the LLM game, I used jQuery to quickly whip out a prototype. Only after I was happy with it, I ported the code to the modern DOM API. As a result, I totally removed the dependency on jQuery. This whole experience makes me wonder, do people still use jQuery, in this age of frontend engineering? I took some time over the weekend to port one of my old jQuery plugins. This is... - Source: dev.to / 4 days ago
Whenever the number of items increased, the browser became slow, sometimes even unresponsive. At first, we thought it was a server issue or maybe too much data. But no — the problem was hiding inside a small line of jQuery. - Source: dev.to / about 1 month ago
Ah, jQuery — the library that powered a generation of web apps. - Source: dev.to / about 2 months ago
Then we have callbacks, which were popularized by AJAX calls. Back then, with jQuery, we could define handlers to deal with both success or failure cases. For instance, let's say we want to fetch the HTML markup of this blog (skipping error failure callback for brevity), we do. - Source: dev.to / about 2 months ago
One of them is JQuery created by John Resig. The library addresses extremely-frustrating issues related to cross-browser compatibility that existed at the time. To this day, it remains the most widely used JavaScript library in terms of actual page loads. - Source: dev.to / 4 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
React Native - A framework for building native apps with React
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Babel - Babel is a compiler for writing next generation JavaScript.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
OpenSSL - OpenSSL is a free and open source software cryptography library that implements both the Secure Sockets Layer (SSL) and the Transport Layer Security (TLS) protocols, which are primarily used to provide secure communications between web browsers and …
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.