Software Alternatives, Accelerators & Startups

jQuery VS Freshdesk

Compare jQuery VS Freshdesk and see what are their differences

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jQuery logo jQuery

The Write Less, Do More, JavaScript Library.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • jQuery Landing page
    Landing page //
    2023-10-22
  • Freshdesk Landing page
    Landing page //
    2022-01-28

jQuery features and specs

  • Ease of Use
    jQuery simplifies complex JavaScript tasks by providing easy-to-use methods, which can lead to shorter development times and cleaner code.
  • Cross-Browser Compatibility
    jQuery handles many browser inconsistencies, ensuring that your code works seamlessly across different browsers without additional effort.
  • Large Community and Ecosystem
    There is a vast community of developers who contribute plugins, extensions, and provide support, making it easier to find solutions and enhance functionality.
  • Animation and Effects
    jQuery offers built-in methods for creating animations and effects, allowing developers to enhance the user interface with minimal code.
  • AJAX Simplification
    The library provides straightforward methods for making AJAX calls, which simplifies the process of loading data asynchronously.
  • Documentation and Learning Resources
    Extensive documentation and a plethora of tutorials are available, making it easier for developers to learn and troubleshoot.

Possible disadvantages of jQuery

  • Performance Overhead
    Using jQuery can add overhead to your application due to its file size and additional abstraction, which can impact performance, especially in resource-constrained environments.
  • Relevance
    With the advent of modern JavaScript frameworks like React, Vue, and Angular, and the improvements in native JavaScript (ES6+), the need for jQuery has decreased, making it less relevant in contemporary web development.
  • Learning Curve for Advanced Features
    While basic usage is straightforward, mastering more advanced topics and optimizing performance can be challenging for newcomers.
  • Potential for Overuse
    Developers might rely too heavily on jQuery for tasks that can be efficiently handled by native JavaScript, leading to bloated codebases.
  • Maintenance and Legacy Code
    Projects heavily reliant on jQuery may face maintenance challenges as modern frameworks and practices evolve, requiring significant refactoring effort if transitioning away from jQuery.
  • Security
    Older jQuery versions have known security vulnerabilities, and continuing to use outdated versions can pose security risks. Regular updates are necessary to mitigate this issue.

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

jQuery videos

Quick jQuery Review

More videos:

  • Review - jQuery vs Vue, React and Angular
  • Review - Front-End Development, HTML & CSS, Javascript & jQuery by Jon Duckett | Book Review
  • Review - The Legend of jQuery in 100 Seconds
  • Review - ⭕The one book I regret not having as a beginning web developer || Jon Duckett JavaScript & jQuery

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to jQuery and Freshdesk)
Development Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Javascript UI Libraries
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare jQuery and Freshdesk

jQuery Reviews

Top 20 Javascript Libraries
jQuery dramatically simplifies JS programming and is easy to learn and use. It is highly extensible and makes web pages load faster. jQuery wraps up a lot of standard functions making the job of the developer easy. A JS code of several lines could be just a method to be called in jQuery. It also has many plugins to perform different tasks. Some of the features of jQuery are...
Source: hackr.io
Top 15 jQuery Alternatives To Know
The world is full of newer technologies and there are alternatives available for all of them. jQuery is no different. The above-mentioned technologies can be a good alternative to jQuery though jQuery itself has a loyal user base of its own. Overall, it depends upon the organizational skills, requirements, budget, and objective, based on which stakeholders can take a call on...
Best Javascript libraries to use in 2021
jQuery has been in the development scene for a long time and has been the unprecedented king for webpage dev. It is one of the most common libraries used throughout the world, with more than 50% of websites using jQuery for their functioning. jQuery is a library used majorly for Document Object Model (DOM) manipulation. The DOM is a tree-like structure that represents all...
Source: codersera.com

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Social recommendations and mentions

Based on our record, jQuery should be more popular than Freshdesk. It has been mentiond 102 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

jQuery mentions (102)

  • The Unchaining: My Personal Journey Graduating from jQuery to Modern JavaScript
    When I was building a quick frontend to the LLM game, I used jQuery to quickly whip out a prototype. Only after I was happy with it, I ported the code to the modern DOM API. As a result, I totally removed the dependency on jQuery. This whole experience makes me wonder, do people still use jQuery, in this age of frontend engineering? I took some time over the weekend to port one of my old jQuery plugins. This is... - Source: dev.to / 4 days ago
  • This One jQuery Mistake Froze Our Web Page! Here's the Fix You Need to Know
    Whenever the number of items increased, the browser became slow, sometimes even unresponsive. At first, we thought it was a server issue or maybe too much data. But no — the problem was hiding inside a small line of jQuery. - Source: dev.to / about 1 month ago
  • Is jQuery Dead?
    Ah, jQuery — the library that powered a generation of web apps. - Source: dev.to / about 2 months ago
  • Understanding Awaitables: Coroutines, Tasks, and Futures in Python
    Then we have callbacks, which were popularized by AJAX calls. Back then, with jQuery, we could define handlers to deal with both success or failure cases. For instance, let's say we want to fetch the HTML markup of this blog (skipping error failure callback for brevity), we do. - Source: dev.to / about 2 months ago
  • the entire history of JavaScript, i guess
    One of them is JQuery created by John Resig. The library addresses extremely-frustrating issues related to cross-browser compatibility that existed at the time. To this day, it remains the most widely used JavaScript library in terms of actual page loads. - Source: dev.to / 4 months ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

What are some alternatives?

When comparing jQuery and Freshdesk, you can also consider the following products

React Native - A framework for building native apps with React

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Babel - Babel is a compiler for writing next generation JavaScript.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

OpenSSL - OpenSSL is a free and open source software cryptography library that implements both the Secure Sockets Layer (SSL) and the Transport Layer Security (TLS) protocols, which are primarily used to provide secure communications between web browsers and …

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.