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Which is more popular?
Based on our record, ShellNewHandler
seems to be more popular. It has been mentioned
2 times
since March 2021.
social mentions
0 vs 2
Customer Support popularity
100% vs 0%
Base details
Website, pricing, platforms and company facts side by side.
Multi-Platform Integration JivoChat integrates seamlessly with multiple platforms such as websites, social media channels, email, and phone, allowing businesses to manage all customer communications from a single interface.
Real-Time Visitor Monitoring The software offers real-time visitor monitoring, giving businesses insights into how customers are interacting with their site, which can help in targeting proactive chats.
Customizable Chat Widgets JivoChat offers a high level of customization for chat widgets, enabling businesses to align the chat interface with their brand identity and improve user experience.
Mobile App JivoChat has mobile applications for both iOS and Android, allowing customer service teams to respond to inquiries on-the-go.
Omni-Channel Support The platform supports various communication channels, including live chat, phone, email, and social media, centralizing customer interactions.
Automated Messages and Bots JivoChat offers automated message features and bots to help businesses promptly address customer inquiries and provide immediate assistance even during off-hours.
Possible disadvantages
Limited Free Plan The free version of JivoChat is quite limited, potentially requiring businesses to subscribe to a paid plan to access more advanced features and capabilities.
Complex Initial Setup New users may find the initial setup complex due to the range of features and customization options, which can require a steep learning curve.
Integration Issues Some users have reported issues with integrating JivoChat with other CRM systems or third-party applications, which can hinder its overall utility.
Performance on Older Devices Performance can be inconsistent on older or less powerful devices, potentially causing slow response times and negatively impacting customer service efficiency.
Limited Analytics The platform’s built-in analytics might be less comprehensive compared to other specialized analytics tools, limiting the depth of insights businesses can obtain.
No features have been listed yet.
Analysis
An editorial look at what each product does well and who it suits.
JivoChatShellNewHandler
Overall verdict
JivoChat is generally considered a good live chat tool for businesses looking to improve customer support and communication.
Why this product is good
JivoChat offers a multi-channel communication platform, allowing businesses to interact with customers via chat, voice, email, and social media.
It provides robust integration capabilities with platforms like CRM systems, email services, and e-commerce platforms, which can streamline business operations.
The user interface is intuitive and easy to use, making it accessible for both small and large teams.
JivoChat includes features such as real-time visitor monitoring, customizable chat widgets, and proactive chat invitations to enhance customer engagement.
Recommended for
Small to medium-sized businesses seeking to provide immediate customer support and enhance user engagement on their websites.
E-commerce platforms looking to offer customer service and resolve inquiries quickly.
Businesses that require a multi-channel communication tool to interact with customers across various platforms.
Overall verdict
ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.
Why this product is good
Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
Lightweight and free, without bundled bloatware typical of some other free utilities
Simple and focused in scope, making it easy to understand for its specific purpose
Open distribution via SourceForge allows transparency and no-cost access
Recommended for
Power users who want to declutter or customize the Windows New context menu
IT administrators managing standardized desktop environments across multiple machines
Users comfortable with older utility-style tools and Windows registry-related tweaks
Not recommended for casual users seeking modern, actively supported software with regular updates
You can try JivoChat: Omnichannel business messenger that helps you connect with your website visitors where they are while increasing conversion rates.
Recommendations tracked on public social media and blogs since March 2021.
JivoChat0 mentionsShellNewHandler2 mentions
Tracking JivoChat since Mar 2021.
I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu.
Source:
about 4 years ago
This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible.
Source:
over 5 years ago
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