Software Alternatives, Accelerators & Startups

iTerm2 VS Freshdesk

Compare iTerm2 VS Freshdesk and see what are their differences

iTerm2 logo iTerm2

A terminal emulator for macOS that does amazing things.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • iTerm2 Landing page
    Landing page //
    2018-10-29
  • Freshdesk Landing page
    Landing page //
    2022-01-28

iTerm2 videos

Customizing iterm2 with ZSH and PowerLevel9k | Z shell Tutorial

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to iTerm2 and Freshdesk)
SSH
100 100%
0% 0
Customer Support
0 0%
100% 100
Server Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using iTerm2 and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare iTerm2 and Freshdesk

iTerm2 Reviews

  1. Useful

    I've had so many problems with terminal in my Mac.. thanks for this tool. It's like really useful

    👍 Pros:    Fast|Convenience|Fastest, safest, and cheapest
    👎 Cons:    None

MobaXterm for Mac: Best Alternatives to MobaXterm for Mac
You can choose a Hotkey and register it as a shortcut to open the iTerm2. When you are using other application, just press the Hotkey and it will bring iTerm (terminal) to the foreground of your screen. So the iTerm2 is the best alternative to MobaXterm for Mac which will be always available for you.
30 best PuTTY alternatives for SSH clients for 2020
The iTerm2 system is available for Macs. Specifically, the program can run on Mac OS 10.10 and higher. This interface shows different terminal sessions through a split screen method, allowing you to tile sessions side by side. To lessen confusion, the active panel shows in full resolution, while the others dimmed. You can set up keyboard shortcuts to navigate through the...

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, iTerm2 should be more popular than Freshdesk. It has been mentiond 102 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

iTerm2 mentions (102)

  • Leveraging Wasp for full-stack development
    A modern terminal shell such as zsh, iTerm2 with oh-my-zsh for Mac, or Hyper for Windows. - Source: dev.to / 5 days ago
  • Ditch Your Boring Terminal and Make it More Useful
    Iterm2 is a terminal emulator for macOS. It’s kind of a replacement for your original terminal. It comes with a bunch of cool features and customizations that we will go over later. - Source: dev.to / 28 days ago
  • Essential Tools & Technologies for New Developers
    For Linux users, your default terminal is just fine. The only thing I would install is oh-my-zsh with the autocomplete plugin. For my Mac friends out there, iTerm is an amazing software that works well with oh-my-zsh as well. - Source: dev.to / about 1 month ago
  • Tools that keep me productive
    Although I have iTerm installed, a great terminal for macOS, I honestly live in the VS Code terminal 99.999% of the time. - Source: dev.to / about 1 month ago
  • Ask HN: What software sparks joy when using?
    In no particular order: Prologue [0] - iOS Audiobook player, used Plex as a media source Overcast [1] - iOS Podcast player CleanShotX [2] - macOS screenshot/video/gif capture with annotation Drafts [3] - iOS/macOS note taking tool Paprika [4] - Cross platform recipe app YNAB [5] - "You Need A Budget" - web/mobile budgeting app 1Password [6] - Cross platform password manager Carrot Weather [7] - iOS weather app... - Source: Hacker News / about 2 months ago
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Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing iTerm2 and Freshdesk, you can also consider the following products

MobaXterm - Enhanced terminal for Windows with X11 server, tabbed SSH client, network tools and much more

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PuTTY - Popular free terminal application. Mostly used as an SSH client.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

KiTTY - KiTTY is a fork from version 0.70 of PuTTY. It adds extra features to PuTTY.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!